Jocelyn Rodriguez
Liberty Hill,TX
Summary
Customer-focused banking professional with 2+ years of experience handling cash transactions, account inquiries, payment processing, data entry, and front-desk support. Skilled in balancing drawers, maintaining accurate financial records, resolving customer concerns, and working efficiently in fast-paced environments. Seeking a teller, banker, administrative, or customer service role with growth opportunities.
Overview
5
5
years of professional experience
Work History
Bank Teller
Prosperity Bank
Liberty Hill
04.2024 - Current
- Process customer deposits, withdrawals, payments, and account transactions accurately.
- Balance cash drawers daily and maintain accurate financial records.
- Assist customers with account questions, statements, check copies, and service requests.
- Process wire transfers, stop payments, and account transfers while following bank procedures.
- Identify potential fraud concerns and escalate issues when needed.
- Provide front-desk support by greeting customers, answering phones, and directing visitors.
Bagger
H-E-B
Ronald Reagan Leander, Tx
09.2021 - 02.2024
- Assisted customers with purchases, product questions, and carry-out service.
- Maintained clean, organized sales-floor areas and merchandise displays.
- Worked efficiently during busy weekends, holidays, and high-volume shifts.
- Resolved customer concerns professionally and collaborated with team members.
Education
High School Diploma -
Liberty Hill High School
Liberty Hill, TX05.2024
Skills
- Cash handling & drawer balancing
- Customer account support
- Deposit, withdrawal & payment processing
- Wire transfers & stop payments
- Data entry & recordkeeping
- Banking software / account maintenance
- Fraud awareness
- Front desk & multi-line phone support
- Customer service & conflict resolution
Timeline
Bank Teller
Prosperity Bank
04.2024 - Current
Bagger
H-E-B
09.2021 - 02.2024
High School Diploma -
Liberty Hill High School