Breanne Groves

• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly.
• Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
• Educated clients on proper hair care techniques to promote healthier hair between appointments.
• Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
• Answered phone calls and emails to schedule client appointments.
• Utilized feedback from client surveys to refine services and address any areas needing improvement.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Developed loyal following of clients by providing high-quality services.

•Provided assistance to patients in accomplishing daily activities.

•Responded to phone inquiries consistently.

•Managed documentation of patient information efficiently.

• Perform glucose test

•Monitor and support individuals under 72-hour hold.

• Take vitals

• transfer patients to tests

• Answer phone calls and schedule appointment

•Manage client transactions effectively.

•Conducted daily financial reconciliation for end-of-shift cash transactions.

•Delivered cash to banking facility.

• Clean salon and disinfect combs, brushes, and clips