Driven Store Manager of Operations with a proven track record at Shadow Mountain Warehouse Furniture, adept in increasing sales through engaging promotions and strong vendor negotiations. Skilled in computer technology and fostering team communication, I excel in customer service and employee motivation, significantly enhancing store performance and client satisfaction.
Overview
11
11
years of professional experience
Work History
Store Manager of Operations
Shadow Mountain Warehouse Furniture
04.2022 - Current
Increased store traffic by organizing engaging events and promotions that appealed to target customers.
Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
Sales Manager
Rock Springs Prospectors
06.2013 - 04.2022
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Education
Graduate - General Studies
Rock Springs High School
Rock Springs, WY
05.2015
Skills
Computer Skills
Performance Appraisals
Health and safety
Employee Training
Sales and Outreach
Sales techniques understanding
Increasing sales
Strong sales skills
Furniture Assembly
Store operations
Employee Motivation
Interior design
Store maintenance
Social Media
Friendly and Helpful
Customer Service
Honest and Dependable
Reliable and Responsible
Meeting Sales Goals
Timeline
Store Manager of Operations
Shadow Mountain Warehouse Furniture
04.2022 - Current
Sales Manager
Rock Springs Prospectors
06.2013 - 04.2022
Graduate - General Studies
Rock Springs High School
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