Summary
Overview
Work History
Education
Skills
Timeline
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Breanne Swanson

Huntsville,AL

Summary

Advanced Community Sales Manager with two years in representing emerging property developments, managing potential client portfolios, tracking industry trends. Primary resource for information on market climate with expert sales skills in strategic marketing campaigns and customer follow up.

Overview

7
7
years of professional experience

Work History

Community Sales Manager

Valor Communities
Madison, AL
09.2020 - Current
  • Reviewed market research data and changed sales plans accordingly.
  • Greeted and registered new clients to engage each in process and cultivate long-lasting relationships.
  • Maintained inventories and records of sales collaterals and closings.
  • Maintained personal lines of communication with potential buyers to answer property inquiries and set expectation standards for future community plans.

Administrative Assistant

Leading Edge Real Estate Group
Huntsville, AL
08.2018 - 08.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Carrier Representative

C.H. Robinson International
Atlanta, Georgia
12.2016 - 09.2018
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
  • Understood each target customer's business model, mapped out organization and identified unique technology needs.
  • Researched relevant resources to assist members, identified member representation needs, and troubleshot next steps to provide optimal support for member.

Customer Care Advocate

Verizon Wireless
Dublin, OH
09.2014 - 04.2016
  • Helped large volume of customers every day with positive attitude and prompt problem-solving.
  • Assisted call-in and inbound chat customers with sales, billing and product information.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Launched chat department; decreasing customer wait time and increased customer interactions

Education

Bachelor of Science - Speech Pathology

Cleveland State University
Cleveland, OH

Real Estate License -

Real Estate Express

Skills

  • Digital Marketing
  • Analytical and Logical Thinking
  • Market Tracking and Research
  • Articulate and Persuasive
  • Comparative Market Analysis
  • Negotiation Management
  • Customer Interaction
  • Promoting Brand and Company Identity
  • Administrative and Office Support
  • Proficiency in Microsoft Office and G Suite

Timeline

Community Sales Manager

Valor Communities
09.2020 - Current

Administrative Assistant

Leading Edge Real Estate Group
08.2018 - 08.2020

Carrier Representative

C.H. Robinson International
12.2016 - 09.2018

Customer Care Advocate

Verizon Wireless
09.2014 - 04.2016

Bachelor of Science - Speech Pathology

Cleveland State University

Real Estate License -

Real Estate Express

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Breanne Swanson