Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brea (Noah) James

Sacramento,CA

Summary

Focused Navigator highly effective at uncovering problems and calmly responding to changing conditions. Excited to leverage skills gained many years to pursue challenging new position.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Housing Navigator

Compass Family Services
03.2023 - 08.2024
  • Provided information and guidance to clients on how to access services and resources.
  • Developed individualized service plans for clients based on their needs, preferences, and goals.
  • Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.

Went out daily to search for housing, interacting with the leasing managers making a relationship with them to easily help house the clients.

Case Manger

Compass Family Services
San Francisco, California
03.2023 - 08.2024
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.

Delivery Driver

UPS
Richmond, California
11.2019 - 12.2020
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Education

High School Diploma -

Five Keys Adult School
San Francisco, CA
06-2024

Skills

  • Strong communication abilities
  • Decision-making capabilities
  • Route planning expertise
  • Navigation
  • Mission Planning
  • Emergency response training
  • Public speaking abilities
  • Crew Resource Management
  • Motivational Interviewing
  • Care Planning
  • Client assessment
  • Client Advocacy
  • Data entry proficiency
  • Case coordination
  • Resource Identification
  • Case assessment
  • Policy Knowledge
  • Patient Communication
  • Data Collection
  • Discharge coordination
  • Regulatory Compliance
  • Follow-up care coordination
  • Multitasking
  • Relationship Building
  • Patient Advocacy
  • Community Resources
  • Case Management

Timeline

Housing Navigator

Compass Family Services
03.2023 - 08.2024

Case Manger

Compass Family Services
03.2023 - 08.2024

Delivery Driver

UPS
11.2019 - 12.2020

High School Diploma -

Five Keys Adult School
Brea (Noah) James