Jennifer Macias
Oxnard,CA
Overview
3
3
years of professional experience
Work History
Housing Navigator
United Way Of Ventura County
Ventura, CA
09.2023 - Current
- Conducted intake assessments with new clients to determine eligibility for services and develop appropriate action plans.
- Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
- Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support.
- Collaborated with other professionals such as social workers and case managers. to coordinate care for clients.
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
Wheeled Vehicle Mechanic (91B)
United States Army Reserve
Santa Monica
09.2021 - Current
- Replaced or repaired worn parts on vehicles, including brake systems, steering mechanisms, wheel bearings and other components.
- Developed operational plans for various missions in accordance with established regulations.
- Advised command staff on potential risks associated with operations prior to mission execution.
- Completed required safety checks on all vehicles before they were released back into service.
- Maintained records of all work performed on each vehicle in the form of a service logbook.
Bank Teller
Ventura County Credit Union
Ventura, CA
05.2023 - 09.2023
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Maintained confidentiality of bank records, transactions and customer information.
Circulation Helper
Oxnard College
Oxnard, CA
08.2022 - 05.2023
- Helped set up equipment for meetings, lectures, or presentations held at the library.
- Conducted inventory checks of physical resources in order to update records accurately.
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Performed administrative tasks such as filing documents, ordering supplies, maintaining logs.
- Answered phones to respond to patron inquiries or direct calls appropriately.
Education
Bachelor of Science - Sociology
Grand Canyon University
Phoenix, AZ10-2024
Associate of Arts - Liberal Arts And General Studies
Oxnard College
Oxnard, CA05-2023
Skills
- Mission Planning
- Cargo transport
- Strong communication abilities
- Route planning expertise
- Decision-making capabilities
- Emergency response training
- Referral Coordination
- Patient support
- Care Coordination
- Client Advocacy
- Community Outreach
- Case Management
- Records Management
- Proficient in Microsoft Office Programs, Adobe Acrobat
- Organization, communication, time management, & collaboration
- Computer Skills
- Data Entry
- Filing and Recordkeeping
Timeline
Housing Navigator
United Way Of Ventura County
09.2023 - Current
Bank Teller
Ventura County Credit Union
05.2023 - 09.2023
Circulation Helper
Oxnard College
08.2022 - 05.2023
Wheeled Vehicle Mechanic (91B)
United States Army Reserve
09.2021 - Current
Bachelor of Science - Sociology
Grand Canyon University
Associate of Arts - Liberal Arts And General Studies
Oxnard College