No Degree - Business Administration
Colorado Mesa University
Grand Junction, CO
Elsa Jimenez Duarte
Program Developer
Pueblo,CO
Summary
Compassionate Life Skills Coach helping clients develop important skills in self-care, nutrition and social interaction. Uses instruction and hands-on support to model positive behaviors and train in important techniques like grooming and paying bills. Offers expert assistance for routine needs and emergency situations.
Education
High School Diploma -
Palm Springs Adult School
Palm Springs, CAGED -
Lower Lake High School
Lower Lake, CAWork History
Fostering Success Navigator
Express Employment
Pueblo, CO
04.2024 - Current
- Improved service delivery efficiency with regular evaluation of processes and implementation of necessary improvements.
- Supported team members by sharing best practices in navigating complex issues, fostering a collaborative environment.
- Assisted clients in accessing essential resources through extensive knowledge of community programs and services.
Case Manager
Pueblo County Department of Social Services
Pueblo, CO
10.2021 - 02.2024
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Aide
Pueblo County Department of Social Services
Pueblo, CO
09.2018 - 10.2021
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
Child Support Specialist
Pueblo County Department of Social Services
Pueblo, CO
09.2015 - 09.2019
- Enhanced child support enforcement by conducting thorough case investigations and analysis.
- Collaborated with legal professionals to prepare court documents and present evidence supporting child support orders during hearings.
- Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
- Maintained strict confidentiality while managing sensitive information related to clients'' personal lives and finances.
Skills
- Mission Planning
- Microsoft Outlook
- Practice Management
- Office Equipment
- Social Perceptiveness
- Customer Inquiries
- Complex Problem-Solving
- Emotional Awareness
- Social Work
- Community Resources
- Clients Rights
- Social Justice
- Manage Budgets
- Active Learning
- Monitoring Visits
- Learning Strategies
- Family Reunification
- Trauma-Informed Care
Overview
1
1
Customer Service
2
2
Social issues in working with Youth
3
3
Community Resources
1
1
Language
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Fostering Success Navigator
Express Employment
04.2024 - Current
Case Manager
Pueblo County Department of Social Services
10.2021 - 02.2024
Case Aide
Pueblo County Department of Social Services
09.2018 - 10.2021
Child Support Specialist
Pueblo County Department of Social Services
09.2015 - 09.2019
No Degree - Business Administration
Colorado Mesa University
High School Diploma -
Palm Springs Adult School
GED -
Lower Lake High School
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