Results-oriented leader skilled in organizational problem-solving and team development. Track record of stepping into challenging roles and initiating positive transformations that contribute to overall business success. Proficient in leveraging training and engagement strategies to optimize workforce performance.
Overview
1
1
year of professional experience
5
5
Certifications
Work History
Manager
Sonics Drive In
Lugoff, South Carolina
11.2024 - Current
Managed daily operations and ensured smooth workflow within the team.
Trained new team members on company policies and procedures.
Assisted in implementing process improvements for operational efficiency.
Supported management in resolving employee concerns and issues.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained employees on additional job positions to maintain coverage of roles.
Provided leadership during times of organizational change or crisis situations.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Clinical Intern
Pinedale Residential Center
Camden, South Carolina
04.2025 - 05.2025
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Turned and repositioned bedridden patients to prevent bedsores.
Answered patient call signals and signal lights to determine patients' needs.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Clinical Intern
Karesh Long Term Care and Rehab
Camden, South Carolina
03.2025 - 03.2025
Assisted nursing staff with daily patient care and comfort needs.
Monitored patient vital signs and reported changes to healthcare providers.
Documented patient progress and communicated updates to the team.
Maintained cleanliness and organization of clinical spaces and equipment.
Learned and adhered to safety protocols in a healthcare environment.
Collaborated with other healthcare professionals to ensure quality care for all patients.
Developed strong knowledge of current clinical best practices and individual and group counseling techniques.
Conducted individual, group, and family therapy sessions.
Answered patient call signals and signal lights to determine patients' needs.