Breaunna Goff
Wilmington,NC
Summary
Reliable and efficient healthcare professional with 5 years of certified nursing experience. Strategically skilled in a variety of patient care activities, including feeding, bathing, and assisted daily living activities. Facilitates effective interpersonal relations between healthcare team members and patients in accordance with hospital policies. Completes 100% of department tasks by organizing and prioritizing work efficiently to provide patients compassionate care.
Overview
8
8
years of professional experience
Work History
Guest Service Representative
Novant Health Brunswick Medical Center
02.2022 - Current
- Performs variety of guest care services such as actively listening to patient concerns to increase customer satisfaction.
- Effectively communicates important healthcare safety information between healthcare providers, patients, and team members.
- Efficiently completes over 5 department tasks such as bookkeeping, documenting lost and found items, and monitoring patient safety by hospital policies and procedures.
Certified Pharmacy Technician
Harris Teeter Pharmacy
11.2019 - 02.2022
- Efficiently performed variety of patient care services such as preparing prescription orders, ensuring correct patient dosages, and ensuring accuracy in patient electronic health records.
- Efficiently managed work of 100+ medication distributions, insurance billing and reimbursements, and inventory assessments to effectively help pharmacy workflow.
- Resourcefully performed moderate and waived point of care testing preparation tasks, including inventory management, quality control, and patient assessment documentation per CLIA guidelines.
Certified Nursing Assistant
The Kempton At Brightmore
06.2015 - 11.2019
- Efficiently assisted healthcare providers with variety of patient care activities such as vital signs monitoring, mobility assistance, infection control, and other assisted daily living activities.
- Regularly assessed workflow and made real-time adjustments to work schedule according to patient influx and peak hours, resulting in 25% enhancement in team performance.
- Diligently demonstrated daily commitment to Liberty Health’s values and standards of performance and service by focusing on quality of service.
Education
Associate of Arts - Public Health
Cape Fear Community College
Wilmington, NC08.2018
Skills
- Patient-Focused Care
- CNA I Skills
- Department Support
- Point of Care Testing
- Service Excellence
- Effective Communication
Timeline
Guest Service Representative
Novant Health Brunswick Medical Center
02.2022 - Current
Certified Pharmacy Technician
Harris Teeter Pharmacy
11.2019 - 02.2022
Certified Nursing Assistant
The Kempton At Brightmore
06.2015 - 11.2019
Associate of Arts - Public Health
Cape Fear Community College
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