Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
Work History
Bartender
BLUE GOOSE TAVERN
Port Orchard, WA
10.2023 - 09.2024
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Resolved customer complaints promptly and professionally while adhering to company guidelines.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Trained and mentored individuals entering the field of bartending.
Cart Attendant
Mccormick Woods Golf Course
Port Orchard, WA
04.2022 - 10.2023
Made and Served Drinks to Golfers
Stocked beverage cart with cold drinks and snacks.
Collected payment from customers for food and beverage orders.
Maintained a clean and organized work area at all times.
Informed golfers of special events being held at the course.
Assisted in setting up tournaments including arranging tee markers and flags.
Banquet Bartender/ Server
Mccormick Woods Golf Course
Port Orchard, WA
03.2022 - 10.2023
Prepared cocktails for banquet events according to recipes and customer requests.
Assisted in setting up the banquet hall prior to events; arranged tables and chairs, set up buffet stations and decorated according to event specifications.
Ensured a smooth flow of operations during busy periods by quickly preparing drinks, restocking items as needed and cleaning work areas when necessary.
Server/Bartender
Mccormick Woods Golf Course
Port Orchard, WA
02.2022 - 10.2023
Developed unique cocktail menus that boosted seasonal sales.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Ensured that each guest was served courteously, quickly, and efficiently.
Specialty Sales Team Lead
Target
Gigharbor, WA
02.2021 - 02.2022
Developed and implemented strategies to improve sales team performance.
Coached and mentored sales representatives on best practices, customer service, and product knowledge.
Collaborated with marketing teams to create promotional materials that increased brand awareness.
Developed detailed reports outlining performance metrics and trends in order to measure effectiveness of sales activities.
Service and Engagment Team Lead
Target
Gighabor, WA
01.2018 - 02.2021
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Developed strategies to increase team productivity and improve customer service levels.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Trained new staff in relevant processes and procedures.
Resolved escalated customer complaints or queries promptly and efficiently.
Coordinated resources across multiple teams to achieve project goals within budget constraints.
Guest Advocate
Target
Gigharbor, WA
01.2017 - 01.2018
Greeted customers and provided assistance to ensure a positive shopping experience.
Assisted with returns, exchanges, and refunds in accordance with company policy.
Provided product knowledge to customers on the features and benefits of products.
Answered customer inquiries regarding store policies and procedures.