Brecken Campagna

Self-driven entrepreneur dedicated to exploring, developing, and facilitating small business and/or franchise opportunities.

• Currently in talks with a growing health and wellness franchise in order to expand their reach to the Southeast coast.
• Plans are to open and manage franchise locations in the Hilton Head Island, Bluffton, and Charleston markets.

Conceptualized, designed, built, and managed a luxury dog boarding/daycare resort providing unparalleled pet care in a state of the art facility.

• Oversaw operations, reservations, and care of 30-50 dogs per day, ensuring all tasks were completed accurately and efficiently by team members.
• Developed and maintained strong relationships with over 2000 clients, resulting in repeat business and referrals.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service
• Trained and motivated a team of 10 - 12 employees to perform daily business functions and pet care.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Generated close to $1 million in gross revenues yearly and effectively capitalized on industry growth.

Developed and established a successful pet and home sitting business covering over 30 miles.

• Developed business plan, processes and procedures to provide superior service to customers.
• Managed day-to-day scheduling and business operations while also performing daily dog walks.
• Trained and motivated a team of 5-7 employees to ethically and honestly care for clients' dogs and properties.
• Consulted with customers to assess needs and propose optimal solutions.

Worked directly with the Marketing Director and Vice President of the Visitor & Convention Bureau to promote local business, tourism, and hospitality.

• Answered general marketing department inquiries by email, phone, and mail and was marketing liaison for chamber members.
• Developed visually engaging marketing materials and attended trade shows to support and promote Hilton Head Island as a premier vacation destination.
• Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.