Breckney El
Miami,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
19
19
years of professional experience
Work History
Child Transfer Specialist
Our Community Our Kids
07.2022 - 05.2023
- Maintained accurate records of all transfers, adhering to strict confidentiality requirements.
- Collaborated with team members to resolve complex transfer issues and provide exceptional service.
- Acted as a mentor for junior colleagues providing guidance on how best to manage their workloads and ensuring they were equipped with the necessary skills to excel in their roles.
- Assisted in training new team members on company policies, procedures, and best practices related to transfers.
- Developed strong relationships with clients, fostering trust and loyalty through diligent attention to detail.
Assembly Line Production Worker
General Motors, GM
03.2004 - 06.2022
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
Education
High School Diploma -
William Howard Taft
Woodland Hills, CASkills
- Service excellence
- Effective problem resolution
- Attentive listening
- Collaborative teamwork
Timeline
Child Transfer Specialist
Our Community Our Kids
07.2022 - 05.2023
Assembly Line Production Worker
General Motors, GM
03.2004 - 06.2022
High School Diploma -
William Howard Taft
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