Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bree Dopwell

Pottstown,PA

Summary

Proven leader in healthcare administration, adept at reducing billing discrepancies and enhancing customer satisfaction at Ambulnz by Docgo. Excelled in high-stress environments, demonstrating exceptional problem-solving abilities and attention to detail. Skilled in HIPAA compliance and insurance verification, I significantly improved operational efficiency and team development.

Overview

19
19
years of professional experience

Work History

Pre Billing Supervisor

Ambulnz by Docgo
2011.10 - 2024.08
  • Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
  • Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
  • Upholding adherence to company policies and client agreements.
  • Routinely obtain insurance information, obtain authorizations

Dispatcher Clerk

Liberty Ambulnace
2006.02 - 2011.09
  • Managed high-stress situations, prioritizing tasks to maintain optimal productivity levels in a fast-paced environment.
  • Trained new employees on established procedures, providing ongoing mentorship for their continued growth and success within the company.
  • Handled escalated customer concerns with empathy and professionalism, leading to successful conflict resolution.
  • Improved customer satisfaction with timely and accurate information updates.

Education

EMS - Emergency Medical Technician

Montgomery County Fire Academy
Conshohocken, PA

Skills

Team Development

Reporting skills

Strategic Decision-Making

Technical knowledge

Reporting Requirements

Regulatory Requirements

HIPAA Compliance

Customer Engagement

Patient account management

Insurance Verification

Data entry proficiency

Month-end closing procedures

Records organization and review

Customer Service

Time Management

Attention to Detail

Multitasking and Organization

Problem-solving abilities

Timeline

Pre Billing Supervisor

Ambulnz by Docgo
2011.10 - 2024.08

Dispatcher Clerk

Liberty Ambulnace
2006.02 - 2011.09

EMS - Emergency Medical Technician

Montgomery County Fire Academy
Bree Dopwell