Bree Lambert
Lakeland
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender
Hooters
10.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL05-2019
Skills
- Strong work ethic
- Exceptional customer service
- Accurate Cash Transactions
- Guest engagement
- Customer service
- Safe food handling
- Suggestive selling
- Positive and professional
- Reliable and responsible
- Multitasking Abilities
- Problem-solving
- Sales techniques
Certification
- Certified Paralegal (CP) - National Association of Legal Assistants (NALA).
Timeline
Server/Bartender
Hooters
10.2020 - Current
- Certified Paralegal (CP) - National Association of Legal Assistants (NALA).
High School Diploma -
Auburndale Senior High School
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