Breeana Christy
Prairie Village
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Brookridge Golf & Fitness
Overland Park, KS
03.2024 - 07.2024
- Provided excellent customer service, ensuring a positive dining experience for all guests.
- Memorized menu items and daily specials to provide accurate recommendations and answer questions.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and address special requests efficiently.
- Processed customer orders using point-of-sale system, ensuring accuracy in billing and payment transactions.
- Engaged with guests to build rapport, encouraging repeat visits through personalized service interactions.
Hostess
Merchant's Pub & Plate
Lawrence, KS
05.2021 - 10.2021
- Communicated with kitchen staff to coordinate timely food service for guests.
- Collaborated with team members to streamline front-of-house operations for improved efficiency.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Hostess
YaYa's Euro Bistro
Overland Park, KS
05.2019 - 08.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Maintained cleanliness of entrance and waiting areas to enhance customer experience.
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
- Supported servers during peak hours by managing waitlists and seating arrangements.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Bachelor's of General Studies - Liberal Arts And Sciences
University of Kansas
Lawrence, KS05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Beverage preparation
Timeline
Server/Bartender
Brookridge Golf & Fitness
03.2024 - 07.2024
Hostess
Merchant's Pub & Plate
05.2021 - 10.2021
Hostess
YaYa's Euro Bistro
05.2019 - 08.2019
Bachelor's of General Studies - Liberal Arts And Sciences
University of Kansas