Breecie O'Neal
Moreno Valley,CA
Summary
Dynamic professional with extensive experience at Kohl's, Target and Macy's, excelling in team collaboration and customer service. Proven track record in enhancing sales through strategic merchandising and effective team management. Strong communicator and problem-solver, committed to fostering a positive work environment and driving continuous improvement.
Overview
29
29
years of professional experience
Work History
Store Manager
Kohl's
Beaumont, CA
08.2010 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
ETL Human Resources
Target
06.1996 - 09.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Assistant Store Manager
Kohl's
Redlands, CA
09.2004 - 08.2010
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Certificate - Emergency Medical Technician
Citrus College
Glendora, CA08.1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Problem resolution
Timeline
Store Manager
Kohl's
08.2010 - Current
Assistant Store Manager
Kohl's
09.2004 - 08.2010
ETL Human Resources
Target
06.1996 - 09.2004
Certificate - Emergency Medical Technician
Citrus College