Results-driven Store Manager with over 20 years of experience in daily operations and staff management for a leading sports franchise. Known for fostering teamwork, adapting to challenges, and implementing strategies that elevate customer experience and sales performance.
Overview
22
22
years of professional experience
Work History
Store Manager
Dallas Cowboys Football Club
Beaumont, Texas
09.2003 - 02.2026
Oversaw daily store operations and staff management for a premier sports franchise.
Implemented promotional strategies to enhance customer engagement and sales experience.
Trained and developed team members to ensure exceptional customer service standards.
Managed inventory levels, ensuring product availability during peak events and games.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Fostered a positive work environment, promoting teamwork and collaboration among staff members.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Created weekly work schedules for store personnel.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Managed daily banking activities such as deposits and withdrawals.
Updated and maintained store signage and displays.
Maintained accurate records of employee performance reviews.
Evaluated store performance and incorporated feedback to implement improvement plans.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
West Brook
Beaumont, TX
05-1987
Skills
Customer engagement
Inventory management
Visual merchandising
Effective communication
Leadership development
Excellent communication
Calm under pressure
Friendly, positive attitude
Leadership
Flexible and adaptable
Accomplishments
2005 Store Manager of the year, 2005 Highest Sales increase YOY,2007 Promotional sales contest winner, 2008 Promotional sales contest winner,2009, Promotional Sales,2010 Promoted to Area Manager,2012 Katy location highest increase in YOY sales.2018 Awarded best store inventory, 2019 Awarded "Entertainer of the Year",2020 Awarded best Tradition Pillar,2024 Awarded "The Cowboys Way" award and that's who best represented, Community,Integrity,Teamwork,Passion and the Pursuit of Excellence.