Summary
Overview
Work History
Education
Skills
References
Timeline
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Breeyan Hunter

Waterford,MI

Summary

Skilled lead surgical scheduler and authorization coordinator with experience in Orthopedics's and Gastroenterology. Excelled in a high volume/fast past work environment with dedicated patient results/care. Reliable and proven willingness to take on any task to support team and help business succeed, offers strong patient satisfaction and detailed management skills.

Overview

8
8
years of professional experience

Work History

Lead Surgery Scheduler

South Oakland Gastroenterology Associates
Farmington, MI
05.2022 - Current
  • Created and managed surgical schedules for multiple surgeons.
  • Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
  • Ensured that all required documents were obtained prior to scheduled procedures.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.

Surgical Scheduler Coordinator

Michigan Orthopaedic Surgeons
Troy, MI
10.2019 - 11.2021
  • Scheduled tests and procedures for patients, including outpatient surgery, inpatient surgery, advanced imaging, and hospital injections
  • Coordinated patient appointments and hospital admissions
  • Transmitted medical records and correspondence on behalf of patients and practitioners for authorization purposes
  • Coordinated patient admissions through proactive communication with hospital personnel
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • Worked in high-volume office with fast and high quality patient care
  • Managed multiple doctors surgical/office schedules, with extreme attention to detail
  • Documented correspondence activities, as well as maintaining accurate files, and controlling records
  • Handled all authorization related to surgery, injections, and advanced imaging
  • Maintained high patient care during the Covid-19 pandemic, with following all CDC guideline to keep my patients and myself save while still meeting all surgical needs.

Front Desk Receptionist

Michigan Orthopaedic Surgeons
Troy, MI
05.2019 - 10.2019
  • Gave patients positive first impressions by maintaining neat lobby areas and greeting each person promptly
  • Protected patient data through strict compliance with HIPAA requirements
  • Helped patients by telephone and in-person to resolve various billing and scheduling issues
  • Assisted with billing by verifying patients' insurance coverage and following up on missing and incorrect information
  • Gathered information from patients, processed registration paperwork, and collected payments
  • Updated Athena accounts with new patient and information data
  • Prepared for upcoming appointments by printing patient information and forms
  • Relayed messages and transferred records between staff and offices to facilitate effective patient care
  • Managed registration desk by answering telephones and greeting incoming patients.

Bartender

Opa Food and Spirits
Lake Orion, MI
05.2016 - 05.2019
  • Served food and alcoholic beverages in high-volume family owned establishment, upholding superior record of positive feedback
  • Engaged guests with warm conversation, building bar loyalty and encouraging repeat business
  • Ensured all liquor was properly secured before, during, and at end of shift
  • Verified patron identification prior to serving alcohol and maintained compliance with all state and federal laws
  • Prohibited guest purchases in instances involving excessive alcohol consumption or impaired condition
  • Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
  • Maintained aesthetic bar appearance through continuous cleaning, organizing, and supply replenishment
  • Minimized errors by keeping up with every customer's preferences and current tab
  • Trained and supervised bar staff to deliver exceptional service to customers.

Education

Criminal Jusitce -

Okland Community College

General -

Holly High School

Skills

  • Appointment scheduling
  • Task prioritization
  • Time management
  • Microsoft Word
  • Multitasking
  • Fast learner
  • Highly dependable
  • Authorization
  • Works well under pressure/high stress situations
  • Schedule Coordination
  • Office workflow support
  • Scheduling expertise

References

  • Russel Bayne 248-410-6626
  • Alicia Vasquez 248-342-2848
  • Karlee Hootman 734-765-4637
  • Dave Penfound 248-563-4246

Timeline

Lead Surgery Scheduler

South Oakland Gastroenterology Associates
05.2022 - Current

Surgical Scheduler Coordinator

Michigan Orthopaedic Surgeons
10.2019 - 11.2021

Front Desk Receptionist

Michigan Orthopaedic Surgeons
05.2019 - 10.2019

Bartender

Opa Food and Spirits
05.2016 - 05.2019

Criminal Jusitce -

Okland Community College

General -

Holly High School
Breeyan Hunter