Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Night Manager
Grand Liquor
05.2000 - 12.2023
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Resolved customer complaints promptly and professionally to maintain satisfaction.
Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Trained and mentored new and existing staff to achieve best practices.
Managed Number employees in delivering smooth, productive night shift operations.
Enhanced team performance by providing regular training and promoting a positive work environment.