Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Timeline
Generic

Brei Callaway

Saint Charles,MO

Summary

Experienced real estate professional with strong focus on team collaboration and achieving results. Skilled in prospecting, client relations, property presentations, and contract negotiations. Known for reliability, adaptability, and delivering high-quality outcomes in dynamic environment. Strong communication and problem-solving abilities support successful transactions and customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Real Estate Agent

The Allen Brake Real Estate Team
08.2024 - Current
  • Facilitated property showings, effectively communicating features and benefits to potential buyers.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Negotiated, facilitated, and managed real estate transactions.
  • Cultivated relationships with clients, providing exceptional service and fostering repeat business through effective follow-up.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Office Manager

Aspen Dental
04.2023 - 01.2024
  • Provided superior patient service with compassion and care in accordance with patient's needs, company policies and procedures, government regulations, and dental board standards.
  • Supervised the non-clinical staff within the dental practice.
  • Ensured HIPPA compliance, perform monthly inventory, and complete office supply orders.
  • Reviewed accounts receivable/payable and manage office receivables.
  • Coordinated with insurance companies regarding claims and reimbursements.

Underwriter

Finance of America Reverse
01.2021 - 01.2023
    • Evaluated appraisals and initiated secondary/desk reviews on uncertain collateral cases by liaising with internal appraisal department.
    • Analyzed borrower financials and property valuations to assess eligibility for reverse mortgage products.
    • Evaluated appraisals and initiated secondary/desk reviews on uncertain collateral cases by liaising with internal appraisal department.
    • Provided prompt responses within 24 hours and attained satisfactory post-funding audit outcomes in designated tolerance thresholds by consistently adhering to Federal and State Government regulations, company overlays, and guidelines.

Senior Loan Processor

Intercontinental Capital Group
01.2020 - 01.2021
    • Managed pipeline of more than 95 loans by efficiently examining financial statements, production reports, tax returns, and credit documentation and ensuring compliance with investor guidelines. Assessed and granted approval for loan applications within 48 hours and obtained missing mortgage documentation by effectively communicating with external entities and individuals. Monitored all necessary documents and ensured consistency in data in accordance with secondary market guidelines and investor requirements.
    • Gathered and examined necessary financial information to finalize loan files before submission to underwriting.
    • Adhered to underwriting and quality control assessment standards while maintaining accurate records of all loan documents
    • Successfully closed 81% of loan files within less than 30 days by overseeing entire process of mortgage loan processing, including Conventional, FNMA/FHLMC, VA, and FHA.

Loan Specialist Team Lead

State Farm Bank
01.2018 - 01.2020
    • Oversaw team of 10-12 loan specialists, including underwriting of consumer loans such as Home Equity, Loss Mitigation, Automobile, and Credit Card loans, and attained accuracy rate of 95% by analyzing credit documents, tax returns, and financial statements. Provided excellent support in loan subordination and offered restructuring solutions to borrowers. Developed solid understanding of income evaluation and fraud detection while conducting thorough assessments on counter offers and denial escalations.
    • Evaluated loan applications to determine creditworthiness and eligibility.
    • Coordinated with clients to gather required documentation for loan processing.
    • Fulfilled departmental metrics for Talk Time and Wrap Time and improved overall excellence by ensuring exceptional customer service and efficient business transactions.
    • Resolved customer complaints in timely and professional manner by actively engaging with both internal/external teams and business partners.

Managing Director

Visiting Angels
01.2013 - 01.2015
    • Conducted interviews and supervised team of over 50 employees by performing criminal background checks and determining salary raises. Managed employee time off requests and records of schedule availability. Conducted monthly meetings with catering and introduced 'Caregiver of the Month' award for outstanding employees that boosted employee satisfaction and reliability.
    • Reduced department's annual budget by engaging new vendors and reevaluating contracts with existing office services and supply providers.
    • Streamlined processes and eliminated unnecessary steps that reduced average approval time from three weeks to one week while submitting long-term care insurance paperwork to LTC Insurance provider.

Education

Nursing -

Sanford Brown University
St. Charles, MO

Skills

  • Strong organizational skills
  • Highly professional
  • Negotiation
  • Lead follow up
  • Administrative skills
  • Teamwork and collaboration
  • Account management
  • Client relations
  • Customer service
  • Objection handling
  • Client acquisition
  • Strategic prospecting

Certification

  • National Mortgage Licensing System & Registry
  • Encompass Loan Origination System
  • LINK Microsoft Certified Professional (MCP)
  • Desktop Underwriter (DU) & Loan Prospector (LP)
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Additional Experience

Investor Reporting Analyst, CitiMortgage, O'Fallon, MO

Timeline

Real Estate Agent

The Allen Brake Real Estate Team
08.2024 - Current

Office Manager

Aspen Dental
04.2023 - 01.2024

Underwriter

Finance of America Reverse
01.2021 - 01.2023

Senior Loan Processor

Intercontinental Capital Group
01.2020 - 01.2021

Loan Specialist Team Lead

State Farm Bank
01.2018 - 01.2020

Managing Director

Visiting Angels
01.2013 - 01.2015

Nursing -

Sanford Brown University

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