Breia Anthony
The Woodlands
Summary
Proficient in delivering high levels of customer satisfaction through effective teamwork and task management. Strong analytical and organizational skills support efficient operations and clear communication. Achievements include consistently exceeding performance benchmarks in customer service.
Overview
5
5
years of professional experience
Work History
Test Scorer
Data Recognition Corporation
03.2024 - Current
- Achieve timely completion of scoring assignments by exceeding team goals through effective data entry.
- Participate in ongoing training to refine critiquing abilities.
- Conduct precise analysis of responses for accurate assessment results in seasonal position.
- Maintain a data entry speed of 52 words per minute.
Substitute Teacher, K-12
Conroe ISD
10.2020 - Current
- Maintain a productive learning environment through effective student supervision.
- Ensure adherence to teacher guidelines and classroom regulations.
- Promote maximum involvement by accurately recording attendance.
- Prepare for student arrival by consistently arriving on time.
- Foster an inclusive atmosphere, ensuring safety for every student.
Healthcare Advocate
Alorica
03.2024 - 08.2025
- Coordinated appointment scheduling for Medicare members while updating records efficiently for UnitedHealthcare.
- Conducted regular follow-up calls to address issues through effective communication channels.
- Maintained data entry practices focused on confidentiality and HIPAA compliance.
- Leveraged multiple platforms including Microsoft Word, Maestro, Knowledge Central, Avaya, and UnitedHealthcare.
Education
Bachelors Degree -
The Illinois Institute
Chicago, ILSkills
- Quality Control
- Data Entry
- Confidentiality
- Insurance Claims
- Customer Support
- Empathy
Timeline
Test Scorer
Data Recognition Corporation
03.2024 - Current
Healthcare Advocate
Alorica
03.2024 - 08.2025
Substitute Teacher, K-12
Conroe ISD
10.2020 - Current
Bachelors Degree -
The Illinois Institute
Similar Profiles
Yasmeen LozadaYasmeen Lozada
Test Scorer at DRC - Data Recognition CorporationTest Scorer at DRC - Data Recognition Corporation
Jennifer Harpur-ClarkJennifer Harpur-Clark
Team Leader at Data Recognition CorporationTeam Leader at Data Recognition Corporation
JESSICA RICKETTSJESSICA RICKETTS
Director of Operations/ Scoring Director at DATA RECOGNITION CORPORATIONDirector of Operations/ Scoring Director at DATA RECOGNITION CORPORATION
Mary EllettMary Ellett
Regional Marketing Specialist at Staff-Force PersonnelRegional Marketing Specialist at Staff-Force Personnel
Kiersten SydlikKiersten Sydlik
Lead Medical Assistant at Comprehensive Cardiology CareLead Medical Assistant at Comprehensive Cardiology Care