Enthusiastic professional with a strong background in customer service and team collaboration. Recognized for building positive relationships, managing multiple tasks efficiently, and training staff to uphold high operational standards.
Overview
3
3
years of professional experience
Work History
Waitress
Cast Seaside Bites and Bar
Marion, Massachusetts
05.2023 - Current
Delivered attentive customer service in a fast-paced restaurant environment
Managed multiple tables while ensuring timely service and guest satisfaction.
Developed positive relationships with regular customers through friendly conversation.
Assisted with food running, table maintenance, and dining room organization
Resolved customer concerns promptly and escalated issues to management for resolution.
Student Supervisor
Wildcatessen
Durham, New Hampshire
02.2023 - 05.2026
Fostered positive work environment by implementing teamwork and collaboration initiatives.
Ensured compliance with company policies and procedures by supervising student staff.
Trained new employees on operational standards and customer service expectations to enhance service quality.
Assisted in inventory management and maintained stock levels for efficient operations.
Childcare Specialist
Hoyts
Marion, Massachusetts
05.2023 - 08.2025
Coordinated daily activities while ensuring a structured, supportive environment that promoted children's development.
Facilitated carryover of articulation goals, school assignments, and dyslexia interventions to enhance children's learning experiences.
Assisted with behavioral management and emotional regulation strategies
Implemented safety protocols to ensure a secure environment for all children.
Engaged parents in discussions about children's progress and daily experiences to foster strong home-school connections.
Education
Bachelor of Science - Communication Sciences And Disorders
University of New Hampshire
NH
05-2026
Skills
Customer Service
Interpersonal Communication
Team Collaboration
Training and Supervision
Leadership and Management
Behavioral Management
Emotional Regulation Support
Inventory Management
A Capella/ Vocal Performance
Timeline
Waitress
Cast Seaside Bites and Bar
05.2023 - Current
Childcare Specialist
Hoyts
05.2023 - 08.2025
Student Supervisor
Wildcatessen
02.2023 - 05.2026
Bachelor of Science - Communication Sciences And Disorders