Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers/patients. Skilled in anticipating customer/patient needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Waitress
Desi's Downtown Restaurant
01.2020 - Current
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma -
Southeastern High School
Online
05.2022
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Hospitality service expertise
Handling Complaints
Cleanliness
Supply Restocking
Table Bussing
High-volume dining
Relationship Management
Timeline
Waitress
Desi's Downtown Restaurant
01.2020 - Current
High School Diploma -
Southeastern High School
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