Breion Vaughn
Delaware,OH
Summary
Property Manager with over 10 years of experience in both private and public property management organizations, specializing in multi-family residential properties. Proven track record in enhancing operational efficiency, maximizing tenant satisfaction, and implementing cost-effective management strategies. Expertise in budgeting, leasing, property maintenance, and team leadership positions to drive growth and success within a forward-thinking company. Committed to fostering a collaborative environment that prioritizes excellence in service delivery and sustainable property management practices.
Overview
10
10
years of professional experience
Work History
Property Manager
Ackermann Group
Delaware, OH
01.2023 - Current
- Managed daily operations and ensured compliance with regulatory agencies and investors to maintain a well-managed and well-maintained property.
- Monitored and analyzed occupancy trends, achieving and maintaining a rate of 97% or above.
- Maintains 75% of Resident leases at/close to market rents and 30 days prior to expired lease.
- Assist Regional Manager with researching and responding to audit findings.
- Maintained strong knowledge based to conduct all business in accordance with Fair Housing, ADA, Fair Credit Reporting Act, and all federal, state, and local laws for Multi-family housing.
- Works with CMHA to determine eligibility when a potential resident applies.
- Experienced in using the daily pricing tool to review the rent schedule for approval.
- Ensure that all applications are completed accurately by leasing team and submitted timely to be processed accordingly to the guidelines in the section Applications/Applications/Move-ins.
- Compiles and reviews annual, quarterly, and monthly budgets for properties.
- Complete the vacate settlement statement within one week.
- Complete weekly activity summary and time log required to the Regional Manager.
- Assigns work and provides ongoing training to team to foster a positive working environment.
- Process payroll for community staff.
- Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
- Utilizes independent judgment in defining and achieving property objectives and recommends changes to property structure, management, and goals.
- Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees and Finalizes Move Out paperwork.
- Ensures work orders are entered and closed out timely.
- Organizes open houses and property tours to promote amenities and features of rental listings.
- Develops advertisements for rental vacancies via online platforms and rental publications.
- Creates correspondence such as letters, memos, and emails pertaining to property information.
- Point of Contact for Residential concerns.
- Oversaw property operations, ensuring adherence to quality standards and compliance with regulations.
- Managed tenant relationships, addressing concerns promptly to enhance satisfaction and retention.
Assistant Property Manager
LINK Property Management Group
Columbus, OH
01.2021 - 01.2023
- Managed daily activities of apartment community to ensure it is efficiently maintained, units are occupied, rental payments are received, reports are updated, resident issues are resolved.
- Performed marketing efforts to ensure the apartment community met occupancy goals.
Assistant Community Manager
Dietz Property Group
Columbus, Ohio
10.2015 - 01.2021
- Responsible for managing and organizing the daily operations of a 280-unit multi-family apartment community.
- Prepares budgets needed to compile weekly and monthly financial reports.
- Ensures that property is meeting goals, occupancy, collections, compliance, Turn-Times, Asset, and Budget Management.
- Maintains ownership of all aspects of sales management and property operations.
- Collaborates with property management team to produce updated advertising materials.
- Mastered operational systems to process rentals & renewals by conducting credit checks.
- Calculates and collects monthly fees while maintaining electronic records of payments activity.
- Coordinates with outside vendors to arrange for additional services such as trash removal, maintenance, landscaping and towing in the absence of regular maintenance staff.
- Investigates complaint to resolve tenant issues and disturbances, and violations.
- Maintains knowledge base of anti-discrimination laws for housing, renting, and advertising.
- Performs analysis of income to determine, financial feasibility & consistency with agency's goals.
- Successfully maintaining a delinquency average of under .03%.
- Analyzes & interprets market data such to capture ratio.
- Provides technical assistance to applicants, developers, local government officials, & private/public lending institutions on program requirements, policies & elements, conducts pre-award site visits to determine to evaluate proposed site.
- Creates correspondence such as letters, memos, and emails pertaining to property information.
- Maintains tracking of personnel actions relevant to junior staff.
- Establishes and maintains relationships with Community Housing Development Organizations.
- Conducts regular site visits to ensure projects are progressing as regulated by Fair Housing Laws.
- Prepares reports indicating status and findings of approved projects.
- Attends conferences, meetings & task groups to maintain trending knowledge of community.
- Conducts rental history reports on potential residents & detailed move-in/move-out inspections.
- Organizes open houses and property tours to promote amenities and features of rental listings.
- Creates ads for rental vacancies in newspapers, websites, and rental publications.
- Creates correspondence such as letters, memos, and emails pertaining to property information.
- Assigns all service repair requests.
- Greets guests and provides information about community.
- Analyzes applications for operating subsidies as Community Housing Development Organizations.
- Organizes open houses and property tours to promote amenities and features of rental listings.
Education
High School Diploma - Special Education
FCI Christian Academy
Columbus, OH05-2011
Skills
- Data entry
- Experience with RealPage software
- MRI technology proficiency
- Yield Star
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Specialized Software Skills
- Entrada
- Real Page
- MRI
- Yield Star
Personal Information
Title: Property Manager
Timeline
Property Manager
Ackermann Group
01.2023 - Current
Assistant Property Manager
LINK Property Management Group
01.2021 - 01.2023
Assistant Community Manager
Dietz Property Group
10.2015 - 01.2021
High School Diploma - Special Education
FCI Christian Academy