Diligent server with strong background in fine dining. Adept at providing exceptional customer service and ensuring elegant dining experience. Demonstrated expertise in menu knowledge and wine pairings, enhancing guest satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Server
T.G.I. FRIDAY'S - Bar & Restaurant
03.2022 - Current
Provided excellent customer service to ensure satisfaction.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Maggianos Little Italy
11.2023 - Current
Suggested wine pairings to go with specific menu items.
Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
Lead Programmer
Farmingdale State College
04.2023 - 05.2023
Lead programmer for FixXperts project
A system for those in need of a house repairs
UI/UX/UI Designer
Farmingdale State College
04.2023 - 05.2023
Project Predictaball
A fortune telling system
Host/Server
Red Lobster, Valley Stream
11.2019 - 03.2020
Supported other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation