Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10 years of experience working in high volume environments.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Rogue Fitness
01.2024 - 06.2025
Operated forklifts and pallet jacks to transport goods efficiently across warehouse areas.
Implemented inventory management systems, ensuring accurate tracking of stock levels and reducing discrepancies.
Trained new staff on safety protocols and efficient material handling procedures to enhance team performance.
Conducted regular inspections of equipment, maintaining operational standards and preventing delays in workflow.
Streamlined order fulfillment processes, improving turnaround times and increasing overall productivity in the warehouse.
Collaborated with team members to optimize storage solutions, maximizing space utilization within the facility.
Loaded, unloaded, and moved material to and from storage and production areas.
Call Center Representative
Alliance Data
11.2021 - 03.2023
Delivered exceptional customer service through effective communication and problem-solving skills.
Handled high-volume inbound calls, ensuring timely resolution of customer inquiries and issues.
Trained new representatives on company policies, procedures, and best practices for call handling.
Utilized CRM software to document interactions and maintain accurate customer records.
Improved call response times by implementing efficient workflow strategies within the team.
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Analyzed customer feedback data to identify trends and recommend process enhancements for service delivery.
Production line worker
JcPenny Distribution Center
01.2016 - 03.2020
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Maintains quality service by following organization standards.
Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Grounds Maintenance Worker
Integrity Landscaping
06.2015 - 11.2015
Performed grounds keeping and building maintenance duties.
Mow lawn either by hand or using a riding lawnmower.
Cut lawn using hand, power or riding mower and trim and edge around walks, flower beds, and walls.
Landscape by planting flowers, grass, shrubs, and bushes.
Assembly Line Worker
T.R.G Inc
06.2014 - 08.2014
Worked with others on an assembly line to package an assortment of product.
Packaged small pieces precisely and efficiently.
Education
Diploma -
Beechcroft High School
06.2010
Skills
Microsoft office (7 years)
Manufacturing
Lawn Care
Landscape Maintenance
Packaging
Assembly
Heavy Lifting
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Additional Information
Skills and Training:
Proficient in Microsoft Suite applications and key 40 words per minute.