To leverage my expertise in event management, customer relations, and conflict resolution, while utilizing my strong leadership, organizational, and communication skills to contribute to a dynamic team and drive organizational success.
Overview
4
4
years of professional experience
Work History
Program Coordinator, Mays Experience Team
Mays Business School - Texas A&M University
College Station, TX
08.2022 - Current
Lead the planning and execution of key Mays events, including the Mays Scholarship Banquet, Mays Faculty Promotions Dinner, and Mays Family Day
Organize and oversee annual MBA Programs Tailgate and Holiday Party, enhancing student and alumni engagement
Coordinate CEO-hosted corporate days, fostering relationships with top industry leaders and enhancing the school's business network
Supervise and mentor student workers, ensuring smooth operations and efficient event execution
Assistant Manager, Operations & Events
Kendra Scott, LLC
Salt Lake City, UT
06.2021 - 06.2022
Led planning and execution of Color Bar Party and philanthropy events, maximizing customer engagement and brand visibility
Managed customer relations and VIP retention efforts, cultivating long-term relationships and improving customer loyalty
Established key performance indicators (KPIs) for stylists, setting and tracking goals to drive performance and customer satisfaction
Implemented loss prevention strategies to manage inventory, ensuring minimal discrepancies and efficient stock control
Oversaw employee scheduling and assessed staffing needs to optimize team efficiency
Education
Bachelor of Science - Human Resource Development, Business Minor
Texas A&M University
College Station, TX
08.2021
Skills
Microsoft Office Suite
Google Workspace
SAP Concur
QuickBooks
Organizational Skills
Leadership
Communication
Multi-tasking
Awards
Hero of the Semester 2023: James Benjamin Department of Accounting
Timeline
Program Coordinator, Mays Experience Team
Mays Business School - Texas A&M University
08.2022 - Current
Assistant Manager, Operations & Events
Kendra Scott, LLC
06.2021 - 06.2022
Bachelor of Science - Human Resource Development, Business Minor
Program Manager II | Learning Experience Designer II at Amazon Web Services (AWS) - Just Walk Out (JWO)Program Manager II | Learning Experience Designer II at Amazon Web Services (AWS) - Just Walk Out (JWO)