Summary
Overview
Work History
Education
Skills
Timeline
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Brelynn Young

Jessup,MD

Summary

Well-organized person who has a great skill set at providing customers with accurate and quick service. Offering 3 years of experience in customer service, stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.

Overview

5
5
years of professional experience

Work History

Behavioral health tech

Verbal Beginnings
01.2023 - 07.2023
  • I worked as a Behavioral health tech.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Amazon Hub counter

Amazon
08.2021 - 09.2021
  • Product restocking
  • Organization and Time management
  • Computer skills
  • Critical thinking
  • Flexible & Adaptable
  • Leadership
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.

Personal shopper

Harris Teeter
06.2021 - 08.2021
  • I was a personal shopper :
  • - shopped customers grocery list
  • - Learned how to help and communicate to customers
  • - learned how to work with coworkers on certain tasks that we had to get done in little amount of time

Cared for a Artistic Child

Dionne Fleming
07.2020 - 08.2021
  • Assisted autistic child with homework assignments and special projects across different subjects
  • Prepared healthy, age-appropriate snacks and meals
  • Created and implemented diverse educational strategies to boost development
  • Taught child to organize toys, wash hands and share by leading by example
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Used adaptive equipment like lifts walkers wheelchairs safely efficiently improving accessibility mobility independence.
  • Improved patient well-being by providing compassionate and attentive care.
  • Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
  • Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.

High school Cmap
07.2018 - 07.2018
  • Where I had to teach little kids of the age 9-14 have a basketball skill set and leadership skills.

Education

Bachelor degree in science - Psychology

Towson University
05.2024

Chowan University

Highschool Diploma -

Archbishop Spalding
05.2019

Skills

  • Product restocking
  • Organization and Time management
  • Computer skills
  • Critical thinking
  • Flexible & Adaptable
  • Leadership
  • Conflict Resolution
  • Conflict de-escalation

Timeline

Behavioral health tech

Verbal Beginnings
01.2023 - 07.2023

Amazon Hub counter

Amazon
08.2021 - 09.2021

Personal shopper

Harris Teeter
06.2021 - 08.2021

Cared for a Artistic Child

Dionne Fleming
07.2020 - 08.2021

High school Cmap
07.2018 - 07.2018

Bachelor degree in science - Psychology

Towson University

Chowan University

Highschool Diploma -

Archbishop Spalding

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Brelynn Young