Brena Wickham
Matthews,NC
Summary
Proven leader in enhancing operational efficiency and profitability at Costco, adept at streamlining processes for food safety and quality control. Skilled in fostering team unity, driving revenue growth through strategic marketing, and excelling in customer service and staff training. Achieved significant improvements in compliance, vendor relations, and employee performance evaluations.
Overview
6
6
years of professional experience
Work History
Service Deli Manager
Costco
03.2019 - Current
- Enhanced operational efficiency through implementation of standardized procedures for food preparation, storage, and waste disposal.
- Ensured timely completion of all tasks related to food production, packaging, labeling, rotation, sanitation, and presentation within the service deli area.
- Conducted regular safety inspections of equipment and workspace, maintaining compliance with health department regulations.
- Streamlined ordering processes to optimize product selection, quality, and cost effectiveness.
Food Court Manager
Costco
08.2018 - 03.2019
- Fostered a strong sense of community among food court employees by organizing team-building activities and recognizing outstanding performance.
- Increased overall revenue with effective marketing initiatives and promotional activities to attract more customers.
- Maintained compliance with health and safety regulations through regular inspections and employee training sessions on safe food handling practices.
- Improved vendor relationships by mediating disputes fairly and promptly addressing any concerns raised by either party in a professional manner.
Skills
- Sanitation Standards
- Food Safety Compliance
- Product presentation
- Budget Control
- Customer Service
- Employee Supervision
- Staff Training
- Inventory Management
- Safe Food Handling
- Scheduling Staff
- Supply Ordering and Management
- Quality Control
- Employee Performance Evaluations
Timeline
Service Deli Manager
Costco
03.2019 - Current
Food Court Manager
Costco
08.2018 - 03.2019
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