Brenchella Phillips
Houston,Texas
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
6
6
years of professional experience
Work History
Assistant Supervisor, Case Managers
Admore Behavioral Therapy Group
Houston , Texas
06.2023 - 03.2024
- Conducted individual and group supervision sessions with staff members.
- Monitored caseloads of assigned mental health professionals on a regular basis.
- Reviewed client records, progress notes and reports to ensure quality care.
- Ensured compliance with all federal, state, local regulations related to mental health practice.
- Collaborated with other departments within the organization to coordinate services for clients.
- Facilitated interdisciplinary team meetings to review client cases and develop treatment plans.
- Performed assessments of new clients to determine diagnosis, level of functioning and treatment needs.
- Prepared weekly schedules for assigned personnel based on patient needs.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Collected information about clients through interviews, observation or tests.
Case Management Social Worker
Admore Behavioral Therapy Group
Houston, TX
11.2020 - 06.2023
- Provided case management services to clients with mental health and substance abuse issues.
- Evaluated client needs, developed treatment plans, and monitored progress towards goals.
- Facilitated referrals to community resources and coordinated care among providers.
- Conducted assessment interviews with clients and family members to gather information on social history, current functioning, and service needs.
- Maintained accurate records of all client contacts, treatment plans, and assessments in accordance with agency policy.
- Supported clients in navigating the court system by providing advocacy services.
- Collaborated with other professionals such as psychiatrists, probation officers, attorneys, school personnel., to coordinate care for clients.
- Participated in multidisciplinary team meetings to discuss cases and develop recommendations for treatment planning purposes.
- Provided psycho-education about mental health diagnosis and symptoms and available resources to individuals seeking support.
Medication Aide
Village of the Heights
Houston, Texas
12.2019 - 11.2020
- Maintained accurate records of all administered medications in accordance with established policies and procedures.
- Administered prescribed medications under the direction of a Registered Nurse or Licensed Practical Nurse.
- Observed patient reactions to medications and reported any adverse effects to supervising nurse.
- Monitored vital signs of patients including temperature, pulse, respiration rate and blood pressure.
- Provided medication reminders to patients.
- Assisted with daily activities, such as bathing and dressing patients.
- Assisted physicians during medical examinations by taking patient histories, measuring vital signs, providing comfort items and answering questions regarding care.
- Recorded changes in patient condition, including mental status and physical activity level on appropriate documentation forms.
Data Analyst
Systems Maintenance Services
Houston, TX
11.2019 - 06.2020
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Created predictive models to forecast customer behavior.
- Developed dashboards with Tableau to monitor key performance indicators.
- Provided data-driven solutions to support decision making.
- Gathered requirements from stakeholders to design data models and reports.
- Conducted exploratory analysis of complex datasets using Python libraries such as NumPy and Pandas.
- Translated raw data into meaningful information using statistical techniques.
- Designed automated ETL processes for efficient data extraction, transformation and loading in order to improve accuracy and reliability of reporting systems.
Executive Administrative Assistant
Tiffany Press Co
Houston, TX
03.2018 - 03.2019
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Developed filing systems to maintain confidential records of personnel information and business activities in accordance with company policies.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Coordinated communications between departments to ensure timely completion of projects.
- Greeted visitors upon their arrival; directed them to the appropriate destination or person; provided general information about the organization when necessary.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
Education
Bachelor of Science - Business Administration and Management
Lamar University
Beaumont, TX05-2026
Associate of Science - Social Work
University of Houston - Downtown
Houston, TX05-2021
Skills
- Process Improvements
- Personnel Management
- Process updates
- Employee Relations
- Issue Resolution
- Training and mentoring
- Policy Enforcement
- Marketing Coordination
Affiliations
- Volunteering at Youth centers
- Volunteering my time with different non-profit outreach companies
Timeline
Assistant Supervisor, Case Managers
Admore Behavioral Therapy Group
06.2023 - 03.2024
Case Management Social Worker
Admore Behavioral Therapy Group
11.2020 - 06.2023
Medication Aide
Village of the Heights
12.2019 - 11.2020
Data Analyst
Systems Maintenance Services
11.2019 - 06.2020
Executive Administrative Assistant
Tiffany Press Co
03.2018 - 03.2019
Bachelor of Science - Business Administration and Management
Lamar University
Associate of Science - Social Work
University of Houston - Downtown
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