Brenda A. Bolden
Houston,TX
Summary
Demonstrates effective communication with children and families, fostering positive relationships. Provides tailored behavior support for students with unique needs, including those with autism and ADHD. Develops engaging activities and creative projects to enhance student participation and well-being.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Receptionist
Bakerripley
08.2024 - Current
- Welcomed visitors at front desk, providing assistance and directing them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Coordinated appointments and meetings for staff members using scheduling software.
- Executed data entry tasks into various computer systems with accuracy and timeliness.
Teaching Assistant
Houston ISD
02.2012 - 01.2024
- Facilitated classroom management by actively monitoring student behavior and engagement to promote a positive learning environment.
- Cultivated positive relationships with students, parents, teachers, and administrators to foster a supportive educational community.
- Prepared instructional materials and resources for daily lessons.
- Supervised children's playtime activities and engaged with them to enhance their social skills and enjoyment.
Teaching Assistant
Spring Branch ISD
09.2007 - 02.2012
- Collaborated with mild to moderate special education students in pre-kindergarten through 5th grade, providing tailored support.
- Assisted small groups of students with tailored instructions to enhance understanding and recognition of achievements.
- Planned and implemented engaging activities to foster skill development and maintain student engagement.
- Assessed lifestyle and social behaviors of students to identify individual needs and support strategies.
PBX/Receptionist/File Clerk
Curtis 1000
12.2005 - 09.2007
- Answered incoming phone lines, maintained file system, and created work orders to support operational efficiency.
- Managed mailroom operations for UPS, Lone Star Overnight, and FedEx.
- Input data into PeopleSoft and Alliance computer systems to ensure accurate record-keeping.
Mental Health Technician
Los Angeles Child Guidance Clinic
02.2000 - 09.2005
- Monitored and evaluated patient treatment plans.
- Reported all areas of concern regarding patients' mental or physical status to school psychologists.
- Conducted home visits for discharged patients to offer support services and resources to families.
- Promoted client needs to ensure access to necessary services. and coordinated services with other departments.
- Monitored patient behavior and emotional state throughout daily activities.
- Assisted in the implementation of individual treatment plans and therapeutic interventions.
- Collaborated with multidisciplinary teams to address patient needs and progress.
- Facilitated group therapy sessions to enhance social skills and emotional expression among participants.
Food Service Worker
Compton Unified School District
11.1994 - 01.2000
- Collaborated with staff to ensure efficient meal service operations.
- Monitored temperatures of freezers, refrigerators, and heating equipment to maintain food safety standards.
- Supported inventory management of food and supplies to ensure availability for meal preparation.
- Organized and replenished supplies in designated areas to maintain operational efficiency. such as food, dishes, utensils, and cleaning materials.
- Operated cash register to process cash, check, and credit card transactions.
Education
Bachelor of Science - Interdisciplinary Studies
The University of Houston Downtown
Master's Educational Leadership Certificate -
The University of Houston Downtown
Child Development Certification -
Cal State Dominguez Hills University
Skills
- Multiline phone management
- Appointment coordination
- Customer service techniques
- Client assistance
- Office organization
- Event planning
- Problem-solving
- Effective communication
- Interpersonal communication
- Conflict resolution
- Multi-line phone management
Certification
- Child Development Certification (CDEC)
- CPR Certified and Crisis Prevention
- Master's Educational Leadership Certificate, The University of Houston Downtown
Timeline
Receptionist
Bakerripley
08.2024 - Current
Teaching Assistant
Houston ISD
02.2012 - 01.2024
Teaching Assistant
Spring Branch ISD
09.2007 - 02.2012
PBX/Receptionist/File Clerk
Curtis 1000
12.2005 - 09.2007
Mental Health Technician
Los Angeles Child Guidance Clinic
02.2000 - 09.2005
Food Service Worker
Compton Unified School District
11.1994 - 01.2000
Bachelor of Science - Interdisciplinary Studies
The University of Houston Downtown
Master's Educational Leadership Certificate -
The University of Houston Downtown
Child Development Certification -
Cal State Dominguez Hills University