Hope Santistevan
Westminster,CO
Summary
Detailed-oriented and dependable administrative and customer service professional with 20+ years of experience supporting executive leadership, account teams. Highly skilled in Microsoft Office software, with a strong background in financial data entry, and high-volume phone environments. Recognized for exceptional organization, accuracy and professionalism.
Overview
27
27
years of professional experience
1991
1991
years of post-secondary education
Work History
Receptionist
Hyland Hills Senior Living
Westminster, CO
11.2025 - Current
- Served as first point of contact, managing multi-line phones, scheduling appointments, processing mail, conducting data entry, and overseeing reception operations.
Senior Accounting Specialist
DCP Midstream (Phillips 66)
Denver, CO
05.2016 - 04.2023
- Managed high-volume customer calls, ensuring accurate account, vendor, and direct deposit records in peoplesoft software.
- Supported accounts payable and mineral rights transfers while coordinating reporting and large-scale mail distribution.
Division Order Specialist
Noble Energy (Chevron)
Denver, CO
03.2010 - 05.2015
- Processed division orders and ownership changes, ensuring accurate billing codes while resolving customer inquiries within 24 hours.
Administrative Assistant/Office Coordinator
K.P. Kauffman Company Inc.
Denver, CO
02.1999 - 01.2010
- Supported senior management, coordinated travel and schedules, prepared financial reports,and managed office operations.
Education
Medical Office Management - Medical
Concorde Career College
Denver, CO 07.1990 - 06.1991
Golden High School
Golden, COSkills
- multiline phone management
- scheduling appointments
- Time management
- customer service
- Account Payable and Financial data entry
- Microsoft Excel and Word
- Office management
- Mailroom operations
- Oracle, peoplesoft, Yardi software
Timeline
Receptionist
Hyland Hills Senior Living
11.2025 - Current
Senior Accounting Specialist
DCP Midstream (Phillips 66)
05.2016 - 04.2023
Division Order Specialist
Noble Energy (Chevron)
03.2010 - 05.2015
Administrative Assistant/Office Coordinator
K.P. Kauffman Company Inc.
02.1999 - 01.2010
Medical Office Management - Medical
Concorde Career College
07.1990 - 06.1991
Golden High School