Aliyah Williams
Stroke and Brain Aneurysm Center
Wyandanch,NY
10
years of professional experience
Organized and proactive individual with a background in healthcare, retail and social services. Known for managing multi-line phone systems and analyzing data to improve workflows. Ready to support operational excellence and client engagement.
Work History
Receptionist
9 Months- Greeted patients and visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Scheduled appointments and coordinated patient intake processes for optimal flow.
- Maintained accurate patient records and ensured confidentiality compliance.
- Supported office operations by managing supplies and maintaining cleanliness of the reception area.
Social Service Examiner I
5 Months- Conducted thorough interviews and assessments to gather pertinent information for case management.
- Analyzed documentation and data to determine program qualifications and benefits allocation.
- Collaborated with interdisciplinary teams to develop comprehensive service plans for clients.
- Evaluated client eligibility for social services programs, ensuring compliance with regulations.
- Managed high volume caseloads, prioritizing tasks to meet strict deadlines while maintaining attention to detail.
Medical Biller
10 Months- Processed patient billing claims accurately and efficiently, ensuring compliance with regulatory standards.
- Resolved discrepancies in insurance claims, enhancing overall revenue cycle management.
- Collaborated with healthcare providers to gather necessary documentation for claim submissions.
- Utilized electronic health record (EHR) systems for tracking and managing billing information effectively.
- Collected payments and applied to patient accounts.
Cashier
4 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled discrepancies daily.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
5 Years 3 Months- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Assisted customers in product selection, ensuring alignment with individual preferences and needs.
- Maintained store presentation standards, driving visual merchandising efforts for optimal product display.
- Conducted inventory management tasks, tracking stock levels and facilitating timely replenishment processes.
Camp Counselor
2 Years 2 Months- Developed and implemented creative lesson plans promoting teamwork and personal growth.
- Led group activities, fostering positive interactions among diverse camper populations.
- Mentored junior counselors, enhancing team performance and program quality.
- Supervised daily activities, ensuring safety and engagement for all campers.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Bachelor of Science - Public Health
Skills
Telephone skills
Customer service
Multiline phone management
Organization skills
Appointment scheduling
Time management
Verbal and written communication
Problem-solving
Timeline
Receptionist
Stroke and Brain Aneurysm Center
11.2025 - CurrentRead More
Social Service Examiner I
Department of Social Services
06.2025 - 11.2025Read More
Medical Biller
Healthcare Transitions Management
08.2024 - 06.2025Read More
Cashier
Aldi
01.2024 - 05.2024Read More
Sales Associate
Crocs
09.2018 - 12.2023Read More
Camp Counselor
Over The Rainbow Childcare
06.2016 - 08.2018Read More
SUNY Old Westbury
Bachelor of Science from Public Health
Read More