Experience working as a certified nurse assistant in nursing home as well as group home facilities.
Monitored students closely for behaviors, intervention when needed.
Managed phone lines, computer data entry for small cleaning business.
Excellent customer service
Phone etiquette
Set up appointments for customers
15 years of direct support experience working closely with the elderly population, as well as the developmentally disabled population Specializing in dementia, end of life care, and all activities of daily living