Brenda Abrigo-Rich
York,NY
Summary
Dependable and detailed oriented Records Retrieval Specialist with expertise in HIPAA compliance and data accuracy. Proven ability to optimize retrieval processes, enhance team collaboration, and boost departmental efficiency. Adapts to changing needs and ensures precise and timely results. Skilled in research, data entry, problem solving and critical thinking.
Overview
6
6
years of professional experience
Work History
Records Retrieval Specialist 4- Support
Cotiviti
South Jordan, UT
01.2022 - Current
- Retrieved and organized medical records for insurance claims processing.
- Collaborated with healthcare providers to ensure timely document acquisition; through various means such as calls, email and fax.
- Offered support to agents on various teams for proper records retrieval practices, boosting the overall efficiency of the department. Taking calls and guiding agents to correct processes.
- Continuously updated professional knowledge through training sessions and staying current on best practices in records retrieval methodologies.
- Maintained high levels of accuracy in data entry, reducing errors and increasing department productivity.
- Reduced response time to records requests by optimizing search methods and retrieval techniques. Especially in the area of NMI.
- Reviewed records for accuracy and compliance with regulatory standards. Reviewing records received and verifying they were for correct patients and correct dates of service.
Records Retrieval Specialist
Randstad
Mechanicsburg, PA
07.2020 - 01.2022
- Coordinated retrieval of medical records in compliance with regulatory standards.
- Called and Managed communication between clients and healthcare providers to expedite record acquisition for payment accuracy audits.
- Used various software programs such as RMS, Citrix, Interactive desk top and fuse
Education
Bachelor of Science - Biology
Virginia Tech
Blacksburg, VA05-1988
Bachelor of Science - Animal Science
Virginia Tech
Blacksburg, VA05-1986
Skills
- HIPAA compliance
- Research Abilities - both internal and external searching for correct data
- Software knowledge such as Excel, Micosoft office, Citrix, Adobe, ROW, RMS, HDAP
- Work Planning and Prioritization
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Dependable and responsible
- Multitasking
- Critical thinking
- Verbal and written communication
- Biological/Scientific background Understands medical terminology and needs for records
Timeline
Records Retrieval Specialist 4- Support
Cotiviti
01.2022 - Current
Records Retrieval Specialist
Randstad
07.2020 - 01.2022
Bachelor of Science - Biology
Virginia Tech
Bachelor of Science - Animal Science
Virginia Tech