Brenda Adams
Cocoa,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Office Manager
Space Coast Rheumatology
03.2015 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Business Manager
Atlantic Coast Medical
02.2006 - 02.2015
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
- Spearheaded recruitment and hiring process and compiled training materials for new and existing team members.
- Boosted team morale and productivity by implementing regular feedback sessions and recognizing outstanding performances.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
No Degree - General
Eastern Florida State College
Cocoa, FLHigh School Diploma -
Bucktail Area Jr/Sr High School
Renovo07-1988
Skills
- Customer service
- Office management
- Organizational skills
- Clear oral/written communication
- Payroll processing
- Relationship building
- Employee supervision
- Human resources
- Staff hiring
- Training and coaching
- Compliance monitoring
- Computer skills
Timeline
Office Manager
Space Coast Rheumatology
03.2015 - Current
Business Manager
Atlantic Coast Medical
02.2006 - 02.2015
No Degree - General
Eastern Florida State College
High School Diploma -
Bucktail Area Jr/Sr High School
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