Brenda Adkins
Apache Junction,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, punctual, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Pediatric Dental Assistant
Valley Pediatric Dentists
Phoenix, AZ
05.2004 - Current
- Cleaned and sterilized instruments after each use in accordance with universal precautions guidelines.
- Prepared rooms for dental procedures by sterilizing instruments, setting up trays and ensuring that all necessary items were present.
- Assisted the dentist during a variety of treatments such as restorations, crowns, space maintainers, root canals, extractions, scaling and cleaning procedures.
- Recorded medical histories of patients prior to appointments.
- Ensured infection control standards were met by following safety protocols when handling hazardous materials such as sharps or chemicals.
- Educated patients on treatment procedures and post-procedure home care.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Created and fit dental appliances for patients. adjusting as necessary.
- Greeted patients upon arrival at the office with courtesy and professionalism.
- Organized and maintained dental supplies, materials and equipment to continue running properly with out failures.
- Maintained accurate records of patient visits using electronic dental software programs.
- Performed chair side duties including taking x-rays, making impressions and pouring models.
- Monitored inventory levels of all dental supplies in order to ensure adequate stock was available.
- Kept OSHA records updated and did annual training to stay compliant. Made sure Law Regulation posters were updated and posted in office as needed. Made sure we had updated MSDS paperwork up to date for all items in office.
Semiconductor Production Worker
Microchip
Chandler, AZ
12.2003 - 05.2004
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Assisted in setting up production lines for manufacturing processes.
- Attended regular training sessions to increase machine operating skills.
- Tracked production data such as number of items produced per hour, day, week.
- Adhered strictly to established guidelines and procedures while performing duties.
- Unloaded and sorted products and transported items to proper locations.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Semiconductor Production Worker
ON Semiconductor
Phoenix, AZ
07.2003 - 12.2003
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Kept operations area neat and orderly to minimize obstacles.
- Inspected product quality prior to packaging and shipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Adhered strictly to established guidelines and procedures while performing duties.
- Unloaded and sorted products and transported items to proper locations.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
Collections Agent
BankFirst
Chandler, AZ
04.2003 - 07.2003
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Adhered to company policies and applicable laws while collecting debts from customers.
- Followed fair debt practices and regulatory guidelines when managing collections process.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Resolved complex issues that arose during the collections process.
- Recovered lost revenue by persistently reaching out to customers with past due accounts.
Semiconductor Production Worker
Motorola
Phoenix, AZ
1992 - 2002
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Assisted in setting up production lines for manufacturing processes.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Set up and operated production machinery according to company's specific standards and protocols.
- Conducted routine maintenance checks on all machinery used in the production line.
- Performed minor repairs on machinery as needed.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
Education
Dental Assisting
Apollo College
Mesa, AZ05-2004
High School Diploma -
Mesa High School
Mesa, AZ05-1991
Skills
- Behavior Management Techniques
- Problem-Solving Capabilities
- Stress Tolerance
- Patient Records Management
- Patient Relations
- Equipment Sterilization
- Instrument Preparation
- Inventory Management
- Procedure Support
- Patient Counseling
- Dental Radiography
- Strong Manual Dexterity
- Regulatory Compliance
- Restorative Procedures
- Electronic Charting
- Appointment Scheduling
- OSHA Regulations Knowledge
- Team Collaboration
- Treatment Room Breakdown
- Cleanroom exprience
- Working in Hopsital OR setting
Timeline
Pediatric Dental Assistant
Valley Pediatric Dentists
05.2004 - Current
Semiconductor Production Worker
Microchip
12.2003 - 05.2004
Semiconductor Production Worker
ON Semiconductor
07.2003 - 12.2003
Collections Agent
BankFirst
04.2003 - 07.2003
Semiconductor Production Worker
Motorola
1992 - 2002
Dental Assisting
Apollo College
High School Diploma -
Mesa High School
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