ELIZABETH GOMEZ GUERRA
Miami,FL
Summary
Proven to enhance patient satisfaction and efficiency at Pediatric Dental Center, I leverage strong communication skills and dental radiography proficiency. Achievements include streamlining inventory processes and boosting referrals through exceptional patient care and education. Committed to professional development and teamwork, I excel in delivering high-quality dental assistance with a focus on preventive care and patient comfort. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
2
2
years of professional experience
Work History
Pediatric Dental Assistant
Pediatric Dental Center
Miami Gardens, FL
07.2023 - Current
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Collaborated with dental team members for seamless coordination of care for pediatric patients.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Streamlined inventory management processes, ensuring adequate supplies were available for all dental procedures.
- Reduced appointment cancellations by implementing reminder calls and follow-up emails, improving overall schedule management.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Assisted with billing and insurance tasks when needed, helping families navigate financial aspects of their child''s dental care.
- Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
- Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
- Facilitated better communication between parents and providers through clear explanations of dental treatment plans and procedures.
- Facilitated smooth patient intake by accurately collecting personal information, medical histories, and insurance details during registration.
- Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
- Enhanced office efficiency by maintaining accurate patient records and scheduling appointments according to dentist availability.
- Continuously updated knowledge of pediatric dentistry best practices through ongoing professional development opportunities.
- Optimized patient flow in the dental office by coordinating with front desk staff, dental hygienists, and dentists for seamless transitions between appointments.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Took dental images following strict patient protection rules, applying lead aprons.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared patient x-rays and images for dentist review.
- Applied dental sealant
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Verified patient insurance eligibility and benefits.
Expanded Functions Dental Assistant
Sunshine Dental
Miami
05.2023 - 07.2023
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Expanded knowledge of dental techniques and advancements by attending continuing education courses, applying new learnings to daily practice.
- Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
- Assisted in coronal polishing.
- Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
- Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in a timely manner.
- Ensured smooth operation of dental practice by performing routine maintenance on equipment, identifying issues early on to prevent costly repairs.
- Provided comprehensive oral hygiene education for patients, promoting long-term dental health.
- Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
- Fostered a welcoming and calming environment for patients by maintaining orderliness and cleanliness in all treatment areas.
- Streamlined appointment scheduling and management, reducing wait times and improving patient satisfaction.
- Improved effectiveness of diagnostic procedures by skillfully manipulating digital x-ray technology for optimal image clarity.
- Facilitated seamless coordination between front office staff and clinical team members by serving as a liaison for scheduling matters.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient X-rays and images for review by dentist.
- Prepared and sterilized instruments and materials for use by dentists.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Dental Assistant
Dental Office
Hialeah, FL
09.2022 - 04.2023
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
- Expanded knowledge of dental techniques and advancements by attending continuing education courses, applying new learnings to daily practice.
- Assisted dentists in complex procedures, ensuring efficient and high-quality treatment outcomes.
- Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in a timely manner.
- Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.
- Fostered a welcoming and calming environment for patients by maintaining orderliness and cleanliness in all treatment areas.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Education
Doctor in Stomatology -
University of Medical Sciences
Granma. Cuba07.2017
Skills
- Strong Communication Skills
- Insurance claims processing
- Dental radiography proficiency
- Professionalism and Ethics
- Oral hygiene education
- Orthodontic treatment support
- Infection control protocols
- Stress Tolerance
- Patient care excellence
- Patient Records Management
- Continuing Education Commitment
- Behavior management techniques
- Appointment scheduling efficiency
- Restorative procedures assistance
- Dental materials expertise
- Preventive dental care
- Sedation dentistry familiarity
- Dental impressions
- Treatment room setup
- Team Collaboration
- Dental Radiography
- Patient Education
- Sterilization techniques
- Electronic Charting
- Restorative Dentistry
- OSHA Regulations Knowledge
- Dental staff assistance
- Inventory Management
- Patient Relations
- Patient Counseling
- Dental terminology knowledge
- Certified in CPR/AED
- Fluoride Treatments
- Crown and Bridge Construction
- Teeth Cleaning
Timeline
Pediatric Dental Assistant
Pediatric Dental Center
07.2023 - Current
Expanded Functions Dental Assistant
Sunshine Dental
05.2023 - 07.2023
Dental Assistant
Dental Office
09.2022 - 04.2023
Doctor in Stomatology -
University of Medical Sciences