Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brenda Alexander

Career Counselor
Sacramento,CA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

9
9
years of professional experience

Work History

Professional Supervised Visitation Monitor

B&A Children's SafeHaven
07.2021 - Current


  • Maintained detailed documentation for each visit, noting any concerns or incidents that occurred.
  • Promoted positive outcomes for families by consistently following established protocols and procedures in all aspects of the Supervised Visitation Monitor role.
  • Managed scheduling for supervised visits, coordinating with multiple parties to ensure timely and efficient appointments.
  • Managed challenging situations effectively using conflict resolution techniques learned from professional development trainings focused on supervised visitation monitoring.
  • Ensured child safety by closely monitoring interactions between parents and children during supervised visits.
  • Addressed any issues that arose during visits promptly and professionally, maintaining a calm atmosphere throughout the process.

Human Resources Coordinator-Recruiting/Volunteer Services Officer

WellSpace Health
10.2021 - 03.2023
  • Established solid relationships between departments by providing well-rounded support across various teams.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Kept case files updated, accurate and aligned with requirements.
  • Attended community functions to promote awareness of organization and goals,recruit volunteers and expand network of donors and volunteers.
  • Tracked volunteer applications and conducted background checks to facilitate participation in volunteering programs.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

Employment/Family Case Manager Supervisor

My Sister's House
03.2020 - 09.2021
  • Managed crisis situations effectively through thorough risk assessment procedures and timely intervention planning.
  • Developed detailed case manager performance reports to inform staffing decisions and ensure high-quality service delivery.
  • Implemented evidence-based interventions to address complex family issues such as substance abuse, domestic violence, and mental health concerns.
  • Promoted a positive work environment by fostering open communication and encouraging teamwork among staff members.
  • Maintained strict confidentiality of sensitive client information while adhering to ethical guidelines in all interactions.
  • Advocated for clients'' needs during interagency meetings, securing vital resources and support services.


EOP Academic Program & Director

Sacramento State University
08.2015 - 08.2019
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.

EOP Learning Community Instructor

Sacramento State University
08.2015 - 08.2019


  • Established positive relationships with participants, fostering a supportive and inclusive learning environment.
  • Enhanced community learning by developing and implementing engaging instructional programs.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Implemented positive behavior interventions and supports to promote rules and compliance in classroom.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Maintained accurate records of participant attendance, progress, and accomplishments for reporting purposes.

Education

Ph.D. - Educational Leadership And Management

Liberty University
Lynchburg, VA
05.2001 -

Master of Science - Career Counseling

California State University, Sacramento
Sacramento, CA
05.2001 -

Bachelor of Arts - Psychology

California State University, Sacramento
Sacramento, CA
05.2001 -

Skills

Teamwork and collaboration

Excellent communication

Time management abilities

Adaptability and flexibility

Organizational skills

Microsoft Office Suite

Conflict resolution

Problem-solving abilities

Affiliations

None

Timeline

Human Resources Coordinator-Recruiting/Volunteer Services Officer

WellSpace Health
10.2021 - 03.2023

Professional Supervised Visitation Monitor

B&A Children's SafeHaven
07.2021 - Current

Employment/Family Case Manager Supervisor

My Sister's House
03.2020 - 09.2021

EOP Academic Program & Director

Sacramento State University
08.2015 - 08.2019

EOP Learning Community Instructor

Sacramento State University
08.2015 - 08.2019

Ph.D. - Educational Leadership And Management

Liberty University
05.2001 -

Master of Science - Career Counseling

California State University, Sacramento
05.2001 -

Bachelor of Arts - Psychology

California State University, Sacramento
05.2001 -

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