Danielle Gallegos
El Paso,TX
Summary
Proven multitasker and communicator, adept at fostering trust and compliance within Child Protective Services. Excelled in coordinating support services and managing crisis situations, enhancing client satisfaction at Ez Bail Bonds through risk assessment and transparent service. Skilled in teamwork and written communication,
Overview
5
5
years of professional experience
Work History
Supervised Visitation Monitor
Child Protective Services
05.2024 - Current
- Established clear boundaries and expectations for all parties involved in the supervised visitation process, leading to increased compliance with guidelines.
- Developed strong rapport with families, fostering trust and open communication during visitations.
- Coordinated with external service providers to ensure seamless provision of support services during supervised visits, including transportation and language interpretation.
- Managed scheduling for supervised visits, coordinating with multiple parties to ensure timely and efficient appointments.
- Addressed any issues that arose during visits promptly and professionally, maintaining a calm atmosphere throughout the process.
- Maintained detailed documentation for each visit, noting any concerns or incidents that occurred.
- Evaluated parent-child interactions objectively, providing unbiased feedback to inform case management decisions.
Bail Bondsman
Ez Bail Bonds
12.2019 - 11.2023
- Managed office operations efficiently, maintaining organized records of all transactions and correspondence.
- Safeguarded company assets by conducting thorough risk assessments before issuing bonds.
- Continuously improved industry knowledge by attending conferences, workshops, and seminars to stay current on best practices and emerging trends.
- Enhanced client satisfaction by providing timely and efficient bail bond services.
- Assisted clients in understanding their rights under state laws regarding bail bond agreements, promoting transparency and trust.
Sales Associate
Ross
01.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Physical Therapy Assistant -
Western Tech
El PasoDiploma -
Montwood Highschool
El PasoSkills
Multitasking Abilities
Excellent Communication
Flexible and Adaptable
Teamwork and Collaboration
Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervised Visitation Monitor
Child Protective Services
05.2024 - Current
Sales Associate
Ross
01.2021 - 12.2021
Bail Bondsman
Ez Bail Bonds
12.2019 - 11.2023
Physical Therapy Assistant -
Western Tech
Diploma -
Montwood Highschool
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