Friendly professional with a background overseeing guest issues with amazing tact and concern. A courteous Guest Services Associate promoting exemplary talents in checking in guests and effectively representing the company brand.
Overview
8
8
years of professional experience
Work History
Guest Services Associate
Los Angeles Dodgers
03.2024 - Current
Improved guest satisfaction through personalized service and efficient check-in/out processes.
Handled guest inquiries, complaints, and special requests with professionalism, fostering positive experiences and loyalty.
Security Event Staff Member
Contemporary Services Corporation
06.2021 - Current
Implemented crowd safety measures and collaborated with security personnel for event safety.
Enhanced security through pre-event inspections and supported organizers in maintaining smooth operations for 1000s of guests.
Sales Generalist
Victoria's Secret
10.2022 - Current
Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Collaborated with team members to meet daily shipping targets, ensuring seamless workflow within the department.
Fulfillment Center Associate
Amazon Fulfillment Center
09.2021 - 09.2022
Completes shipments by processing and loading orders
Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Sales Associate
Victoria’s Secret
05.2017 - 09.2021
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Team Member
Harkins Theater
03.2016 - 05.2017
Provide fast, friendly, and helpful customer service
Assist with crowd control and seating of guests in auditoriums