Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Anzardo

Boca Raton,FL

Summary

Capable of following directions as given and performing each and every order as requested achieving the Company's goal without fail. Experienced in operations. Safety-conscious and quality-minded. Diligent worker eager to take on challenging tasks and support team. Tech savy and collaborative with a friendly nature and driven approach. Dedicated employee known for punctuality, pursuing employment options where excellent customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

Overview

30
30
years of professional experience

Work History

Package Handler

Fedex Ground
Pompano Beach, FL
03.2020 - Current
  • OSHA standard
  • Hazardous Materials Endorsement
  • Shipping coordination
  • Inventory scanning and tracking proficiency
  • Team management Quality Assurance
  • Data evaluation
  • Loading and unloading cargo for transport
  • Invoice verification labeling and packaging
  • Warehouse tools scanning and tracking
  • Material handling Freight exceeding 180lbs
  • Prepared pallets of boxes for easy transportation
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word

Owner/Operator

Couture Luxuria, LLC.
Palm Beach, FL
02.2016 - 12.2020
  • Developed ,designed, implemented and monitored ecommerce store.
  • Provided front-end website development using WordPress, Hubspot and other editing software
  • Generated custom coding for shopping cart, two-step authentication and mailing list management.
  • Conceptualized, planned and executed original designs for wide range of website properties.
  • Developed graphic and image assets for both content and digital marketing efforts.
  • Oversaw web platform testing, troubleshooting and user sampling prior to live deployment..
  • Troubleshot technical issues and optimized websites for search engine optimization, performance and accessibility.
  • Uploaded digital media to online E commerce store
  • Configured and purchased domains for websites.
  • Designed graphics for website decoration and layout.
  • Illustrated page design concepts by blending arrangement, style and aesthetic elements
  • Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.

GEMOLOGIST/APPRAISER/Director of Operations

World Jewelry
Fort Lauderdale, FL
07.1994 - 12.2016
  • Oversaw the goal of maintaining GIA Grading Standards & Gem Identification, Treatment Testing and Geographic Origin of Rare Gemstones
  • Built & Managed Trade Client Relationships with Auction Houses, Jewelry Manufacturers and Designers.
  • Maintained proper records and quality assurance documents for fine jewelry, luxury watches and loose Diamonds and Rare Gemstones.
  • Upheld gemological quality standards by streamlining testing processes to verify results.
  • Conducted material inspections of incoming gemstones, jewelry and watches.
  • Completed & Maintained gemological evaluations by properly using various gauges, tools and equipment.
  • Analyzed gemstones & mineral samples to identify and compare characteristics.
  • Actively participated in many Jewelry & Gemstone trade event trainings and workshops to maintain knowledge and skills as well as to keep up to date on latest technology and discoveries.
  • Used proprietary gemological systems to document projects and duties for traceability and transparency.
  • Monitored project progress and quickly addressed problems to complete testing on schedule.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Managed procurement, inventory and retail store operations.
  • Assisted in recruiting, hiring and training of team members.
  • Trained new employees on proper protocols and customer service standards.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate
  • Evaluated sales reports and priced diamonds and other precious stones according to market values and rarity

Education

GRADUATE GEMOLOGIST DIPLOMA - DIAMONDS & COLORED GEMSTONES

GIA: GEMOLOGICAL INSTITUTE OF AMERICA
Santa Monica, CA
07.1999

Skills

  • Customer Relationship Management (CRM): will do what it takes learning from 30 Years of Retail Luxury Sales and Service
  • Team builder with High Work Ethics, Goals & Expectations
  • Multi-Tasking Leadership
  • Friendly & Optimistic Demeanor

Timeline

Package Handler

Fedex Ground
03.2020 - Current

Owner/Operator

Couture Luxuria, LLC.
02.2016 - 12.2020

GEMOLOGIST/APPRAISER/Director of Operations

World Jewelry
07.1994 - 12.2016

GRADUATE GEMOLOGIST DIPLOMA - DIAMONDS & COLORED GEMSTONES

GIA: GEMOLOGICAL INSTITUTE OF AMERICA

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Brenda Anzardo