Brenda Archer
Huntington,WV
Summary
Ethusiastic Employment Specialist with a proven track record at Southwestern Community Action Council, working on job development and employer outreach. Enhanced client employability through tailored assessments and coaching, fostering strong community collaboration. Skilled in training coordination, I tried to effectively matched clients with opportunities, boosting their confidence and motivation in the job market.
Overview
22
22
years of professional experience
Work History
Employment Specialist
Southwestern Community Action Council
01.2024 - Current
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Focus on Clients who are reaching their durational limit in the SCSEP program
Account Clerk
Richwood Industry
03.2017 - 06.2019
- Maintained accurate accounts payable and receivable records, ensuring smooth cash flow management.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
- Posting daily of activity on clients accounts
Customer Service Representative
Peoples Bank
12.2002 - 06.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Account transaction handling money on daily routine
Education
Business
Marshall University
Huntington, WV05-2017
Associate of Arts -
Huntington Junior College
Huntington, WV05-2013
Skills
- Job development
- Employer outreach
- Community collaboration
- Training coordination
- Workforce development
- Employee coaching
Timeline
Employment Specialist
Southwestern Community Action Council
01.2024 - Current
Account Clerk
Richwood Industry
03.2017 - 06.2019
Customer Service Representative
Peoples Bank
12.2002 - 06.2014
Business
Marshall University
Associate of Arts -
Huntington Junior College
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