Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Brenda Babler

Fort Myers,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Personal Lines Insurance Sales AgentPersonal Lines Insurance Sales AgentSecretary

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Fort Myers, FL, USFort Myers, FL
Open to relocation: No

Salary Range

$45000/yr - $85000/yr

Important To Me

Work-life balance401k matchHealthcare benefits

Summary

Proven achiever in insurance sales, I excelled at Direct Auto Insurance by nurturing client relationships and employing strategic lead generation, boosting business growth significantly. Skilled in policy analysis and customer service, my approach led to surpassing sales targets and enhancing team performance through mentorship. Balancing goal orientation with exceptional interpersonal skills, I consistently deliver tailored insurance solutions and outstanding service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Lines Insurance Sales Agent

State Farm - Ray Hair
North Fort Myers, Florida
04.2025 - 10.2025
  • Assisted clients in selecting appropriate personal insurance coverage options.
  • Educated customers on policy details and benefits of various insurance products.
  • Processed policy applications and renewals efficiently using company software systems.
  • Conducted regular follow-ups with clients to ensure satisfaction with their insurance policies.
  • Reviewed existing policies regularly to ensure they meet customers' changing needs over time.
  • Maintained accurate records of customer information including contact details, policy numbers, payment history.
  • Handled incoming client inquiries regarding billing issues, policy changes, and other related matters.
  • Advised customers on the best coverage options based on their individual needs and budget.

Personal Lines Insurance Sales Agent

Direct Auto Insurance
Fort Myers, FL
03.2016 - 02.2025
  • Developed strong relationships with clients, leading to increased referrals and business growth.
  • Provided exceptional customer service by resolving billing issues promptly, addressing concerns professionally, and maintaining open lines of communication with policyholders throughout the lifecycle of policies.
  • Implemented effective lead generation strategies, resulting in new business opportunities and a higher closing ratio.
  • Mentored junior sales agents, sharing best practices in prospecting, relationship-building, and closing techniques that led to improved team performance overall.
  • Evaluated and updated policyholder information regularly, ensuring accurate premiums and avoiding potential coverage gaps.
  • Exceeded sales targets consistently through effective cross-selling and upselling strategies.
  • Increased customer satisfaction by providing personalized insurance solutions tailored to individual needs.

Secretary

Cypress Plumbing
Fort Myers, FL
04.2012 - 06.2015
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Education

20-44 Personal Lines Agent - Life & Annuity - 214

Central Insurance School
St. Petersburg, FL
04-2024

Skills

  • Goal oriented
  • Building rapport
  • Cold calling
  • Customer service
  • Licensed insurance agent
  • Insurance sales
  • Product knowledge
  • Policy analysis
  • Email marketing
  • New business development
  • Account management
  • Lead prospecting
  • Marketing
  • Account retention
  • Client retention
  • Sales quota achievement
  • New policy quotations
  • Insurance sales strategy
  • Policy adjustment
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Quotes and sales
  • Call center customer service
  • Excellent communication
  • Reliability
  • Organizational skills
  • Team collaboration
  • HIPAA compliance
  • Customer follow-up
  • Verbal and written communication
  • Decision-making
  • Relationship building
  • Insurance policy sales

Certification

  • Life & Variable Annuity - FL Department of Insurance
  • Personal Lines License - FL Department of Insurance

Timeline

Personal Lines Insurance Sales Agent

State Farm - Ray Hair
04.2025 - 10.2025

Personal Lines Insurance Sales Agent

Direct Auto Insurance
03.2016 - 02.2025

Secretary

Cypress Plumbing
04.2012 - 06.2015

20-44 Personal Lines Agent - Life & Annuity - 214

Central Insurance School
Brenda Babler