Brenda Banuelos
Baldwin Park,CA
Summary
Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
6
6
years of professional experience
Work History
Program Assistant
PACE Education
08.2022 - Current
- Assisted management with planning and logistics for program activities.
- Coordinated support to facilitate general office operations.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Offered reception coverage to relieve staff during absences or breaks.
- Handled incoming calls and directed callers to appropriate department or employee.
- Produced well-written, comprehensive reports and documents.
Server
Gen Korean BBQ House
04.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Community Advocate
REACH
11.2017 - 02.2018
- Trained members to develop skills, analysis and commitment toward mission.
- Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change.
- Equipped groups of people and inspired institutions to work toward achievement of commonly articulated goals through collective action.
- Developed engagement and outreach metrics to solicit community engagement.
- Mentored volunteers on assigned tasks to keep everyone operating at same level.
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Collaborated closely with team members to create and deliver parent engagement events.
- Offered parenting and community resource support to center families.
Education
Some College (No Degree) - Business Administration And Management
Citrus College
Glendora, CACredential - Human Development
University of Connecticut
Storrs, CTHigh School Diploma -
Baldwin Park High School
Baldwin Park, CA06.2015
Skills
- Advanced Excel
- Progress Tracking
- Financial Reporting
- Group and Individual Instruction
- Teamwork and Collaboration
- Child Development
- Remote Working Experience
- Data Entry
- Valid Driver's License
- Staff Support
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Program Assistant
PACE Education
08.2022 - Current
Server
Gen Korean BBQ House
04.2018 - 03.2020
Community Advocate
REACH
11.2017 - 02.2018
Some College (No Degree) - Business Administration And Management
Citrus College
Credential - Human Development
University of Connecticut
High School Diploma -
Baldwin Park High School
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