Marion Zollicoffer
Carthage ,MS
Summary
Dynamic professional with extensive experience at Silver Lining Adult Daycare LLC, excelling in program administration and payroll reporting. Demonstrated expertise in leveraging advanced Excel skills and fostering teamwork. Achieved significant improvements in operational efficiency and employee satisfaction. Skilled in multitasking and organization, adept at driving projects to completion with precision and collaborative spirit.
Overview
11
11
years of professional experience
Work History
Program Assistant
Silver Lining Adult Daycare LLC
04.2014 - 11.2024
- Supported planning and coordination of Type program and associated activities.
- Assisted with planning and coordinating day-to-day and special program activities.
- Managed both digital and physical filing systems and retrieved documents as required.
- Prepared clearly written and formatted documents and reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
- Performed wide-ranging administrative, financial and service-related functions.
Payroll Specialist
Silver Lining Adult Daycare LLC
04.2014 - 11.2024
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for Number employees to comply with predetermined company guidelines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Provided customer service to employees regarding payroll inquiries and issues.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Created new hire and termination documents for payroll.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Managed and updated employee benefits information.
- Updated employee files with new details such as changes in address or salary levels.
- Assisted with recruitment and onboarding of new employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Completed payroll accurately and timely to meet employee expectations.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Processed manual checks for employees in accordance with company policies.
- Maintained confidentiality of employee records and payroll information.
Human Resources Specialist
Silver Lining Adult Daycare LLC
04.2014 - 11.2024
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new employees.
Education
Bachelor Of Business Administration - Business
12.2012
Skills
- Research
- Budget monitoring
- Information coordination
- Operations assistance
- Powerpoint presentations
- Technology support
- Multitasking and organization
- Advanced Excel
- Teamwork and collaboration
- Data entry
- Payroll reporting
- Administrative support
- Program administration
Timeline
Program Assistant - Silver Lining Adult Daycare LLC
04.2014 - 11.2024
Payroll Specialist - Silver Lining Adult Daycare LLC
04.2014 - 11.2024
Human Resources Specialist - Silver Lining Adult Daycare LLC
04.2014 - 11.2024
University of Louisiana At Monroe - Bachelor Of Business Administration, Business
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