Brenda Barnett
Homestead,Florida
Summary
Seasoned security professional with 14 years of experience in various security roles seeking a Remote position. Skilled in surveillance, report writing, and customer service, with a proven track record in securing high-risk areas and ensuring safety. Adaptable and vigilant, with a strong focus on maintaining security protocols remotely. I also have 2 years of experience in the restaurant industry.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Haynes Security
Cutler Ridge, FL
02.2023 - Current
- Maintain a vigilant presence to ensure the safety and security of the residential community by conducting regular patrols and observing for unusual activities.
- Respond promptly to incidents, providing immediate intervention and coordinating with law enforcement agencies when necessary.
- Document all observations and incidents diligently, ensuring timely and accurate hourly reporting for record-keeping and analysis.
Armed Security Officer
Haynes Security Services
Cutler Ridge, FL
02 2023 - Current
- Conduct routine foot patrols to verify identification and maintain the safety and security of residents.
- Uphold community standards by implementing access control measures to prevent unauthorized entry.
Contracted Security Officer
Bureau Intelligent Investigator
Homestead, FL
04.2021 - Current
- Monitor multiple casino surveillance systems to maintain a secure environment and prevent the entry of weapons.
- Enforce property safety protocols to safeguard patrons and assets.
Security Guard
South Florida Security Group
Homestead, FL
04.2020 - Current
- Ensure secure access control by verifying identification and obtaining resident authorization for visitor entry.
- Maintain accurate visitor logs to support property security and access management.
Security Guard Officer
SEB NY INC
Miami, FL
03.2019 - Current
- Provide high-quality customer service, addressing and resolving inquiries to ensure a positive shopping experience.
- Maintain a welcoming atmosphere by greeting customers upon entry and assisting with their needs throughout their visit.
FedEx Package Handler
FedEx Ground
Homestead, FL
02.2020 - 10.2023
- Efficiently processed and prepared customer parcels for distribution, ensuring accurate and secure packaging for transit.
- Utilized scanning technology to track package data, contributing to the company's commitment to prompt delivery services.
Security Guard
Securepro Security
Key Largo, FL
04.2017 - 11.2018
- Conducted thorough patrols and established checkpoints to ensure the safety and security of hotel resort premises.
- Diligently maintained detailed property reports to document any irregularities or safety hazards encountered during shifts.
Security Guard
Ramco Protective
Bonita Springs, FL
09.2019 - 12.2020
- Maintained vigilant surveillance through camera systems to enhance security measures and safeguard premises.
- Managed access control by verifying visitor passes and diligently documented property activities to ensure compliance and safety.
Security Guard
Port Miami
FL
05.2016 - 11.2017
- Conducted thorough security screenings using metal detectors to ensure the safety and security of cruise line passengers.
- Facilitated a smooth boarding process for guests, providing assistance and ensuring compliance with safety protocols.
Housekeeper
Cleaning Service /Yakut Properties
Miami, FL
09.2016 - 10.2016
- Ensured optimal cleanliness and upkeep of residential properties through thorough cleaning and maintenance routines.
- Addressed and resolved routine wear and tear issues, contributing to the maintenance of property standards and value.
Retail Sales Associate
American Eagle Outfitters
Miami, FL
07.2015 - 12.2015
- Elevated in-store and online sales by offering personalized customer service and product recommendations.
- Ensured a welcoming shopping environment through diligent maintenance of store cleanliness and efficient restocking of merchandise.
Call Center Representative
Alorica
Cutler Ridge, FL
07.2014 - 01.2015
- Delivered attentive customer service by efficiently addressing and resolving inbound inquiries, ensuring client satisfaction.
- Provided comprehensive assistance to customers, fostering positive experiences through effective communication and problem-solving.
Customer Service Representative
Marriott International
Miami, FL
03.2006 - 09.2008
- Resolved inbound customer inquiries, ensuring satisfaction and accurate assistance with reservations and service needs.
- Delivered comprehensive support across various communication channels, contributing to the enhancement of overall customer experience.
Server
Waffl House
Key largo
01 2010 - 05 2012
- Customer Service: Provide a positive and hospitable dining experience, ensuring customer satisfaction.
Order Taking and Service: Accurately and efficiently take orders, deliver food to customers, and address any needs during the meal.
Cleanliness: Maintain a clean and organized dining area, including bussing tables and cleaning dishes.
Cash Handling: Handle cash and credit card transactions accurately and efficiently.
Teamwork: Collaborate with other staff members, including cooks and hosts, to ensure smooth operations.
Availability: Be available to work during peak hours, including weekends and holidays.
Education
Diploma -
South Dade Senior High
06.2010
Skills
- Retail
- Retail Sales
- Customer Service
- Organizational Skills
- Receptionist
- Stocking
- Security
- Word
- Communications
- Microsoft Office
- Microsoft Word
- Sales
- Typing
- Caregiving
- Cleaning Experience
- Surveillance
- Loss Prevention
- Guest Services
- Microsoft Excel
- Firewall
- Operating System Security
- Computer Networking
- Hotel Experience
- Customer Support
- Customer Relationship Management
- Hospitality
- Casino
- Analysis Skills
- Mac OS
Certification
- Security Guard License D, Present
- Security Guard License G, Present
- Armed Security License, Class G, None
- CPR Certification, None
- Driver's License, Class D Security, None
Timeline
Armed Security Officer
Haynes Security
02.2023 - Current
Contracted Security Officer
Bureau Intelligent Investigator
04.2021 - Current
Security Guard
South Florida Security Group
04.2020 - Current
FedEx Package Handler
FedEx Ground
02.2020 - 10.2023
Security Guard
Ramco Protective
09.2019 - 12.2020
Security Guard Officer
SEB NY INC
03.2019 - Current
Security Guard
Securepro Security
04.2017 - 11.2018
Housekeeper
Cleaning Service /Yakut Properties
09.2016 - 10.2016
Security Guard
Port Miami
05.2016 - 11.2017
Retail Sales Associate
American Eagle Outfitters
07.2015 - 12.2015
Call Center Representative
Alorica
07.2014 - 01.2015
Customer Service Representative
Marriott International
03.2006 - 09.2008
Armed Security Officer
Haynes Security Services
02 2023 - Current
Server
Waffl House
01 2010 - 05 2012
Diploma -
South Dade Senior High