Brenda Bergholz-Mars
Dousman,WI
Summary
Dynamic professional with a proven track record as Owner/Operator at Munchkinland Child Development Center, excelling in operations management and staff training. Skilled in documentation and reporting, I fostered community connections and enhanced referral networks, driving business growth and customer satisfaction through effective communication and problem-solving strategies.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Munchkinland Child Development Center
Dousman
06.2007 - 01.2026
- Guided and nurtured children's development through teaching and coaching from ages nine weeks to 10 years.
- Facilitated organization and scheduling of daily activities for groups of 15 to 20 children.
- Executed multitasking strategies while maintaining vigilance in a dynamic, fast-paced environment.
- Communicated daily activity schedules and requirements to parents.
- Facilitated problem-solving strategies for children and parents to enhance communication and understanding.
- Managed bookkeeping and generated profit and loss statements to ensure accurate tax reporting.
- Cultivated professional relationships to enhance referral networks.
- Cultivated community presence to enhance visibility and foster connections with local residents.
- Executed marketing strategies to establish brand presence during initial business launch.
- Developed and implemented comprehensive early childhood curriculum to enhance child learning and development.
- Managed daily operations, ensuring compliance with health and safety regulations in childcare settings.
- Oversaw staff recruitment, training, and performance evaluations to maintain high-quality educational standards.
- Fostered partnerships with families and community organizations to support children's growth and engagement.
- Streamlined administrative processes, improving efficiency in enrollment and record-keeping systems.
- Created engaging learning environments that promote social, emotional, and cognitive development in children.
- Managed day-to-day business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Automotive Service Writer
CU Fleet
West Allis, WI
12.2004 - 05.2007
- Facilitated collaboration between sales associates and technicians to enhance customer service delivery.
- Leveraged ADP software to input customer and vehicle data while generating accurate estimates based on mechanics' guidelines.
- Cultivated trust with individual customers to clarify necessity of specific vehicle services.
- Engaged customers through proactive service reminder communications.
- Cultivated a positive customer experience by facilitating transportation solutions, including driving customers home and providing loaner vehicles during service completion.
- Executed transportation of vehicles to dealerships for warranty service completion.
Education
Psychology
Arizona State University
Tempe, AZDevelopmental Psychology
University of Wisconsin, Madison
Madison, WISkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
Timeline
Owner/Operator
Munchkinland Child Development Center
06.2007 - 01.2026
Automotive Service Writer
CU Fleet
12.2004 - 05.2007
Psychology
Arizona State University
Developmental Psychology
University of Wisconsin, Madison