Brenda Blackburn
TUCSON,AZ
Summary
Friendly Cosmetologist with many years of experience in hair care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Overview
12
12
years of professional experience
Work History
Salon Cosmetologist
Brenda Blackburn
Tucson, Arizona
05.2010 - Current
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Associate Degree In Nursing - Nursing
Pima Community College
Tucson, AZ12.1993
Cosmetology - Hair Design
Arizona Academy of Beauty -
Tucson, AZ05.1988
Skills
- Clipper and Trimmer Operation
- Product Expertise
- Active Listening
- Client Consultations
- Tool, Equipment and Surface Sanitizing
- Friendly Communication
- Work Station Cleaning
- Beard Shaping
- Hair Cutting and Trimming
- Adaptable to Changing Client Needs
- Problem Anticipation and Resolution
- Trend Awareness
- Safety Training
- Social Perceptiveness
- Workflow Efficiency
- Selling and Upselling
- Women's Haircuts
- Current Trends
- Word Processing
- Chronic and Contagious Scalp Conditions
- Appointment Booking
Timeline
Salon Cosmetologist
Brenda Blackburn
05.2010 - Current
Associate Degree In Nursing - Nursing
Pima Community College
Cosmetology - Hair Design
Arizona Academy of Beauty -
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