Elizabeth Monical-Jenkins
Billings,MT
Summary
Seasoned Senior Cosmetologist with comprehensive experience in diverse hair and beauty treatments. Known for advanced skills in contemporary trends, client consultation, and product knowledge. Demonstrated track record of leadership by training junior stylists, resulting in improved salon efficiency and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Cosmetologist
Self Employed Stylist
Billings, MT
05.2016 - Current
- Established strong relationships with clients by providing excellent customer service.
- Conducted routine health checks on equipment to ensure safety standards were met.
- Maintained and organized a clean and safe work environment in accordance with industry standards.
- Maintained up-to-date knowledge of trends in the beauty industry through continuing education courses.
- Instructed apprentices in all areas of cosmetology including makeup application, nail care, waxing services.
- Oversaw daily operations within the salon including scheduling appointments, managing finances.
- Ensured compliance with state regulations related to sanitation procedures and chemical use.
- Formulated customized hair treatments based on individual client needs.
- Provided personalized consultations with clients to determine their beauty needs.
- Performed advanced hair styling, cutting and coloring techniques using the latest products and tools.
- Created detailed records of client visits including services rendered and product recommendations.
- Advised clients on appropriate homecare routines to maintain desired results.
- Assisted in developing creative hairstyles for special events such as weddings or photo shoots.
- Managed salon inventory levels while ensuring quality products were stocked at all times.
- Collaborated with other professionals in order to provide holistic beauty solutions to clients.
- Trained new cosmetology staff on proper sanitation protocols and product knowledge.
- Evaluated the performance of junior stylists and provided feedback for improvement.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Scheduled daily client appointments with necessary details and remembered customer preferences and special needs.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
- Beautified customers by performing facials and waxing.
- Provided comprehensive hair treatments for various types of hair.
- Washed, conditioned, cut, and styled hair for many daily clients and maintain high levels of customer satisfaction.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Collected payment from customers and scheduled next appointments.
- Treated customers to shampooing and head massage to promote loyalty.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Kept notes listing preferences and services provided to clients for quick reference.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Shaved, trimmed and shaped beards and mustaches.
Education
Cosmetology -
Gary Manuel Aveda Institute
Seattle, WA05-2016
Skills
- Client Retention Strategies
- Effective problem solving
- Sanitation and sterilization
- Moustache Trimming
- Scalp Care
- Cash Register Operation
- Effective communication and collaborative strategies
- Clipper and Trimmer Operation
- Facial Hair Removal
- Hair Cutting and Trimming
- Attention to Detail
- Team Collaboration
- Color matching master
- Eyebrow Shaping
Certification
- licensed in cosmetology in WA & MT.
- Have had advanced classes in Balayage, Straight Razor Cuts, and Curly Hair Techniques
References
References available upon request.
Timeline
Senior Cosmetologist
Self Employed Stylist
05.2016 - Current
Cosmetology -
Gary Manuel Aveda Institute
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